Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
- Manage product development activities
- Work in a scrum-based agile development process which plans and builds features targeted to a release
- Work with product management, design, support and other dev teams to create high-quality solutions
- Manage daily scrum activities of the development team
- Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
- Collaborate with product managers and user experience designers to deliver delightful experiences
- Executing product development across various platform and cross functional teams.
- Support customers of our applications through bug fixes and patches
- Involve in customer engagements like go-live activities, implementation partner trainings, workshops
- Design and develop high quality applications leveraging the industry leading ServiceNow platform
Qualifications
To be successful in this role you have:
- 9+ years of experience with technologies relevant to ServiceNow and advanced coding skills
- Experience with open source tools and agile development environments
- Strong knowledge of JavaScript, Java, REST, XML, HTML and CSS
- An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
- Ability to execute a project based on our priorities, context, risks and desired outcomes
- Strong written and verbal communication
- Lead and mentor team of engineers
- Must be comfortable with juggling multiple priorities with the ability to manage time effectively
- Bachelor's/master's degree in Computer Science or related discipline
It would be even better if you have:
- Experience with creating enterprise software in the Customer Service and Field Service domains
- Experience developing on the ServiceNow platform and API's
- Ability to create high performance, scalable systems
- Experience with design and development of algorithmically complex software applications;
- Experience with complex scheduling and optimization algorithms.
FD21
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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