Manager – Domestic Operations - Rail & Inland Terminals
Job location - Bangalore/ Chennai - South
Department - Operations
Key Responsibilities:
• Responsible for overseeing multiple locations in the South region, including three terminals across Bangalore and Chennai, collectively handling an average movement of 15-20 rakes per month.
• The role entails managing complete end-to-end operations, ensuring timely execution, high operational efficiency, and seamless coordination across all functions.
• Supervising daily terminal activities, rail operations, vehicle deployment, customer coordination, POD management, and overall inventory control.
• Handling all aspects of railway operations, including liaison with local and divisional railway authorities - critical for maintaining compliance, preventing delays, and ensuring smooth coordination with the Railways.
• Managing third-party staff and vendors deployed at these terminals, ensuring operational efficiency, attendance monitoring, and timely verification of bills.
• Maintaining complete rake related reports in terms of operational and commercial activities and timely submission to Management, Customer Service, and Sales teams.
• Maintaining strong relationships with Railway authorities at station and divisional levels to ensure timely placement and release of trains, secure necessary permissions, and avoid detentions or additional costs.
• Maintain complete records of container inventory, gate-in/gate-out movements, and document tracking such as LR copies, weighment slips, e-way bills, and invoices for first and last mile locations.
• Ensuring timely attachment of detached units at the assigned locations with their mother rake within specified SLAs
Education
Postgraduate / MBA or equivalent from a reputed University
Experience
Minimum 5 years proven experience in Rail and PFT
Technical Skills
Good knowledge on the Rail operations, ground operations, Railways norms and trade practices. Strong interpersonal skills and communication with Indian Railways.
