PwC Logo

PwC

Managed Services - Information Technology Outsourcing - Delivery Lead - Director

Posted Yesterday
Be an Early Applicant
Hybrid
Louisville, KY
Senior level
Hybrid
Louisville, KY
Senior level
The Director of Managed Services at PwC will lead the development of innovative software solutions, driving business growth and overseeing multiple projects. This role involves maintaining client relationships, mentoring future leaders, and fostering a collaborative environment that integrates technology and people.
The summary above was generated by AI

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Lead in line with our values and brand.
  • Develop new ideas, solutions, and structures; drive thought leadership.
  • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  • Balance long-term, short-term, detail-oriented, and big picture thinking.
  • Make strategic choices and drive change by addressing system-level enablers.
  • Promote technological advances, creating an environment where people and technology thrive together.
  • Identify gaps in the market and convert opportunities to success for the Firm.
  • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.


The Opportunity
As part of the Software and Product Innovation team you lead the creation and implementation of impactful software engineering solutions. As a Director, you set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the next generation of leaders, upholding PwC's reputation for quality, integrity, and inclusion.
Responsibilities
- Lead the development and implementation of innovative software engineering solutions
- Set the strategic direction for the Software and Product Innovation team
- Drive business growth through successful business development strategies
- Oversee multiple projects to achieve impactful outcomes
- Maintain executive-level client relationships and prioritize client satisfaction
- Mentor and develop the future leaders within the team
- Uphold PwC's standards for quality, integrity, and inclusion
- Foster a collaborative environment where technology and people thrive together
What You Must Have
- Bachelor's Degree
- 10 years of experience
What Sets You Apart
- Master's Degree preferred
- Executing and managing consulting and managed services engagements
- Demonstrating successful experience in client service
- Possessing strategic leadership with track record driving results
- Developing and implementing managed service programs
- Managing offshore resources in multiple locations
- Showcasing collaborative leadership and interpersonal skills
- Developing and sustaining impactful client relationships
- Demonstrating exposure/understanding of automation technologies
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Similar Jobs at PwC

Be an Early Applicant
8 Hours Ago
Louisville, KY, USA
Hybrid
364,000 Employees
Expert/Leader
364,000 Employees
Expert/Leader
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As the Digital Contact & Services Director at PwC, you will lead the design and implementation of advanced AI-driven Contact Center solutions. Your role involves managing a team, ensuring alignment with business goals, and optimizing operational efficiencies. You’ll also analyze data to extract insights, drive strategic initiatives, and foster collaboration across departments while adhering to regulatory standards.
Be an Early Applicant
8 Hours Ago
Louisville, KY, USA
Hybrid
364,000 Employees
Senior level
364,000 Employees
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Digital Contact & Services Manager at PwC, you will lead AI solutions development, manage a team of consultants and data scientists, and drive user engagement initiatives for contact centers. You will utilize data analytics to deliver insights and recommendations, ensuring strategic alignment across projects and fostering team development.
Be an Early Applicant
Yesterday
Louisville, KY, USA
Hybrid
364,000 Employees
Senior level
364,000 Employees
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Senior Manager will lead large software development projects, innovate processes, maintain senior client interactions, and mentor team members. Responsibilities include utilizing advanced software development tools, applying sound judgment in complex scenarios, and assuring operational excellence in software development.

What you need to know about the Delhi Tech Scene

Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account