The Monitoring and Evaluation Officer will design and maintain M&E frameworks, indicators, monitoring plans, dashboards, and reporting systems. Responsibilities include training facilitators, conducting field data verification, researching secondary data, analyzing qualitative and quantitative information, preparing performance reports, coordinating evaluations, designing digital data collection forms, and sharing actionable findings. The role also supports documentation, knowledge management, impact assessment, and evidence-based program decisions across education, healthcare, livelihood, and other development projects.
Position Title: M & E Officer
Function: Programme
Experience: 1-5 years
Report to: Project Incharge
Position Type: Full Time – Fixed Term
Location: Mumbai
About Smile Foundation:
Smile Foundation works for the welfare of underprivileged children and their families through programmes focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 2 million underprivileged children and their families with project presence in 27 states across India, 10 offices in strategic locations and over 650 employees, besides volunteers, well-wishers and supporters.
The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, Smile Foundation has been a Great Place to Work © Certified organization for the last Six years running and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures.
Currently SF is implementing projects across India directly or with the help of grassroot organizations. These are primarily CSR funded projects of varied scale in both urban and rural settings including aspirational districts in thematic areas. The wealth of knowledge emanating from our work is immense, which is curated systematically for purposes ranging from raising funds to driving programmatic change. towards creating large scale impact.
Visit our website to know more about us and our latest development: www.smilefoundationindia.org
Role Purpose
M&E Officer will work closely with Project Lead and be responsible for designing and implementing robust M&E systems to track program performance, ensure data quality and support evidence-based decision-making. In addition, managing the ME function, the role will involve research, documentation and knowledge management activities to enhance organizational learning and visibility
Key Responsibilities
Develop and maintain the project's Monitoring & Evaluation (M&E) framework, monitoring plan, indicators, and performance dashboards to track project progress and outcomes.
Orient facilitator for timely data collection & reporting in line with project requirements.
Conduct field visits to project schools to verify the accuracy, authenticity, and reliability of data collected by field teams.
Undertake desk research and collect relevant secondary data from government departments and other credible sources to support project planning, mid-course corrections and evidence-based decision-making.
Compile, analyze, and prepare monthly and quarterly MIS/M&E reports, dashboards, and performance summaries, and share actionable insights with the Project Coordinator (PC) and Project Lead (PL).
Support ME department in designing and implementing M&E frameworks, plans and tools in alignment with program goals and donor requirements
Coordinate impact assessments or evaluations; oversee data collection, analysis and reporting.
Proficiency in data collection, analysis and visualization using tools like Advance Excel, Power BI, looker studio
Experience in designing forms in digital data collection platforms (SurveyCTO, KoboToolBox, ODK or similar platforms)
Collaborate with different verticals in Smile foundation to disseminate findings
Qualifications and Experience
Master’s degree in Social Sciences/ Public Health/ Development Studies/ Economics/ Statistics or related field.
1–5 years of relevant experience in M&E, preferably in the health/education/livelihood sector
30% of the time should be travelling to project areas
Strong knowledge of M&E methodologies, qualitative and quantitative research methods, analysis and data visualization.
Familiarity with managing multiple thematic projects across diverse geographies
Excellent writing skills with demonstrated ability to develop reports, case studies and knowledge products.
Skills Required
Strong analytical and data interpretation skills.
Excellent communication and documentation abilities.
Ability to work collaboratively with field teams and external stakeholders.
Good planning and time management skills.
Competencies
Information Management: Establishes procedures to collect information needed to manage an organization or ongoing activities within it.
Planning and Prioritizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
Analytical Problem-Solving: Analyses information to understand relationships, patterns, and causes and effects, integrate data and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available.
Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated.
How to Apply-
Share your CV/Profile with a brief note (cover letter) telling you why you find yourself a right fit for the role
Smile Foundation is an Equal Opportunity Employer If you would like to apply to this position, please find the link below-https://smilefoundation.keka.com/careers/jobdetails/83241
Please Note: Candidates will be reviewed on rolling basis Only shortlisted candidates would be contacted by the Human Resources Team
Smile Foundation New Delhi, Delhi, IND Office
New Delhi, India
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