EducoHire
Looking for Customer Relationship Manager in Darya Ganj, Delhi - ( Job ID - 23861)
Be an Early Applicant
Manage and strengthen long-term client relationships as primary point of contact. Resolve client issues, identify needs, coordinate with internal teams, maintain CRM records, conduct regular follow-ups, and implement retention strategies to drive customer satisfaction and loyalty.
Role: Customer relationship manager
Location: Darya Ganj,Delhi
Experience: Minimum 3 years experience
Prefer local candidates
Only females preferred
Summary:
We are seeking a dedicated Customer Relationship Manager to build and maintain strong, long-term relationships with our clients. This role is critical in driving customer satisfaction, retention, and loyalty by delivering exceptional service and proactive support. The ideal candidate will act as a trusted advisor to clients, ensuring their needs are met efficiently and effectively while contributing to the growth and reputation of our organization. Based in Darya Ganj, Delhi, this position requires a local female professional with proven experience in client engagement and relationship management.
Responsibilities:
- Develop and nurture strong, trust-based relationships with key clients
- Serve as the primary point of contact for client inquiries, feedback, and concerns
- Proactively identify client needs and recommend tailored solutions
- Coordinate with internal teams to ensure timely resolution of client issues
- Monitor client satisfaction and implement strategies to improve retention
- Maintain accurate and up-to-date client records in the CRM system
- Conduct regular check-ins and follow-ups to strengthen client engagement
Requirements
Requirements:
- Minimum 3 years of experience in customer relationship management or a related field
- Proven track record of high client satisfaction and retention
- Strong communication, interpersonal, and problem-solving skills
- Proficient in CRM tools and Microsoft Office Suite
- Local candidate from Darya Ganj, Delhi, preferred
- Only Female candidates strongly encouraged to apply
Interested candidates kindly send your resume to [email protected]
Benefits
Salary -35-38k pm
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