As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Legal Operations Specialist joins CrowdStrike’s award winning Legal Operations Team, focused on supporting the global legal organization through an innovative combination of people, process and technology solutions. This role reports to the Sr. Manager of Legal Operations with primary responsibility over eBilling, vendor management and internal knowledge management efforts.
What You’ll Do:
eBilling and Spend Management:
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Manage invoice processing including first-level invoice review to ensure compliance with Outside Counsel Billing Guidelines.
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Monitor and analyze invoice rejections, submission accuracy, and timeliness,
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Answer law firm and vendor queries regarding invoices and payments
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Collaborate with in-house counsel to track and resolve invoice disputes in a timely manner
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Monitor and reconcile invoices between e-billing and AP systems to ensure timely processing
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Identify and execute opportunities for savings and efficiencies.
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Manage the day-to-day operation of the eBilling system including access for internal and external users, create and provide training modules
Matter Management:
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Assist with data analysis and develop reports and visual summaries
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Ensure matter engagement letter compliance
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Create and close matters
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Act as primary contact for all matter management issues with law firms and vendors
Vendor Management:
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Serve as primary Point-of-Contact for all law firm and vendor queries regarding invoices and payments
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Manage on-boarding all new vendors from a financial perspective (setting up as Vendor with AP; setting up for payment via ACH, add to department resources, etc.)
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Develop a playbook of fee arrangements, hourly rates, etc. to serve as a resource when auditing portfolio of outside counsel/vendors
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Oversee timekeeper management, including new timekeeper requests and approvals reviews
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Assist with monthly accrual and forecast process to ensure that the department’s spend aligns with the budget
General:
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Assist with ad-hoc projects and general administrative support across all Legal teams
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Assist with building and maintaining spend dashboard
What You'll Need:
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5+ years of experience in legal operations, e-billing, or a related role.
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Must have experience with eBilling system (e.g., SimpleLegal, Legal Tracker, TeamConnect) matter management, databases, data mining and analytical software tools
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Must have advanced Excel skills (i.e., Formulas, Pivot Charts, Pivot Tables, Formatting, etc.)
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Possess deep understanding of AP and Finance principles and ensuring compliance with legal billing guidelines
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Understanding of common alternative fee arrangements (e.g., fixed fees, fee caps, volume discounts)
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Intellectually curious with ability to process a great deal of information in a fast-paced environment; willing to take initiative
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Demonstrate integrity to manage sensitive and confidential information
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Ability to present complex information in an accurate and persuasive manner to all levels of management
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Must have strong client service orientation and demonstrated high level of customer focus, independence and initiative
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Must be very organized and have a high level of attention to detail
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Able to work independently and as a team player who can easily handle shifting priorities, multi-tasking in a deadline-oriented environment
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Excellent interpersonal and communication skills
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Must have excellent written and verbal communications skills
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Must have excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
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Experience with reporting tools a plus (e.g. Tableau, Business Objects, Cognos)
Bonus Points:
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Bachelor’s Degree
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Experience with Business Insights tools (i.e., Tableau)
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Experience in the Legal Field
Location - Pune (Work from Office)
Shift Time - 2.00 pm to 11.00 pm IST
#LI-DP1
#LI-VG1
Benefits of Working at CrowdStrike:
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Remote-friendly and flexible work culture
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Market leader in compensation and equity awards
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Comprehensive physical and mental wellness programs
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Competitive vacation and holidays for recharge
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Paid parental and adoption leaves
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Professional development opportunities for all employees regardless of level or role
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Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
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Vibrant office culture with world class amenities
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Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
CrowdStrike New Delhi, Delhi, IND Office
New Delhi, India
