Lead Technical Business Analyst

Job Description:

Key Responsibilities:

Requirement Analysis and Review:

• Analyze and critically evaluate client-provided technical and functional requirements.
• Collaborate with stakeholders to identify gaps, ambiguities, and areas needing clarification.
• Document and communicate a clear understanding of requirements to internal teams, ensuring alignment with project objectives.

Product Definition:

• Define and prioritize product features in collaboration with technical architects and cross-functional teams (data engineers, full stack developers, data science, QA, DevOps) based on requirements.
• Develop detailed user stories, use cases, workflows, and acceptance criteria to guide development teams.
• Partner with UX/UI designers to ensure reporting solutions are user-friendly, visually appealing, and meet stakeholder expectations.

Stakeholder Engagement:

• Serve as the primary interface between clients, vendors, and internal teams throughout the project lifecycle.
• Facilitate discussions to resolve questions, address conflicts, and ensure alignment on project goals.
• Provide regular and transparent updates on project status, risks, challenges, and achievements to all stakeholders.

Team Leadership and Collaboration:

• Guide cross-functional teams, including developers, analysts, and QA engineers, fostering collaboration and high performance.
• Drive accountability and ensure that deliverables meet quality standards, timelines, and budgets.
• Promote a culture of continuous improvement by encouraging feedback, innovation, and process optimization.

Support Implementation and Go-Live:

• Oversee development and implementation phases to ensure deliverables align with business and technical requirements.
• Participate in end-to-end testing, validation, and quality assurance processes.
• Support go-live activities, including end-user training, documentation, and troubleshooting to ensure a smooth transition.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. A master’s degree (e.g., MBA in Systems or Technology) is preferred.
• Minimum 5 years’ experience managing technology-driven projects, with at least 3 years as a Technical Business Analyst or equivalent role.
• Deep understanding of Agile/Scrum methodologies and experience with Agile tools (e.g., Jira, Confluence).
• Proven expertise in cloud-based data platforms (e.g., GCP, AWS, Azure), data analytics, and proficiency in SQL.
• Strong understanding of online marketing campaigns, metrics, and KPIs is highly desirable.
• Exceptional problem-solving, critical-thinking, and decision-making skills.
• Excellent communication, presentation, and stakeholder management abilities, including the ability to simplify technical concepts for non-technical audiences.

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