We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive
Bready* to make a change?
We are seeking a highly analytical and detail-oriented Counterparty Risk Underwriter to join our Fintech Risk team. This role owns the end-to-end underwriting of small business loans, from initial financial analysis and risk assessment through credit approval, documentation, funding support, and ongoing portfolio monitoring.
You will evaluate the financial health of SMB counterparties, structure credit decisions within our risk appetite, and partner closely with the Credit Committee, Finance, Data Science, and Operations teams to drive sound, scalable lending decisions. This role plays a critical part in balancing growth and risk while protecting the portfolio from losses.
About this roll* (Responsibilities)
End-to-End Underwriting Ownership
- Conduct comprehensive, end-to-end underwriting of small business loan applications, including financial analysis, risk assessment, structuring, and approval recommendations
- Analyze borrower financial statements (P&L, balance sheet, cash flow) to assess repayment capacity and overall creditworthiness
- Evaluate cash flow sustainability, liquidity, leverage, and debt service coverage to determine risk profile
- Review credit reports, public records, existing debt obligations, liens, and UCC filings
- Structure loan terms, exposure limits, and conditions in alignment with company risk appetite
- Prepare clear, data-backed credit memos for Credit Committee review, including approval/decline rationale and risk mitigants
- Make independent underwriting decisions within delegated authority
Portfolio & Ongoing Risk Management
- Monitor approved loans and counterparties for changes in financial health, operating metrics, or market signals
- Determine reserve levels and recommend adjustments to exposure limits based on evolving risk
- Identify early warning indicators and escalate emerging risks to the Credit Committee with supporting analysis
- Build and maintain monitoring frameworks tailored to merchant risk profiles and business models
- Define and configure alerting mechanisms for early detection of deteriorating credit quality
Data-Driven Risk Analysis & Collaboration
- Use SQL, Python, and BI tools (e.g., Looker, Hex) to analyze loan performance and underwriting effectiveness
- Work within Snowflake-based data environments to extract insights and develop dashboards
- Partner with Data Science to evaluate model performance and inform underwriting policy enhancements
- Collaborate with Finance and Operations to improve underwriting efficiency, transparency, and scalability
- Stay current on macroeconomic trends, industry developments, and emerging risks impacting SMB lending
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, Data Science, or related field; CFA or CPA a plus
- 5+ years of experience in small business or commercial credit underwriting, counterparty risk, or fintech lending
- Demonstrated experience conducting end-to-end credit underwriting and presenting to credit committees
- Strong foundation in financial statement analysis, cash flow modeling, and credit ratio analysis
- Proven ability to make independent, data-driven credit decisions within defined risk parameters
- Proficiency in SQL and Python; experience with Snowflake and BI tools such as Looker or Tableau
- Excellent written and verbal communication skills, including the ability to present complex risk analyses to stakeholders
- Experience in fintech, commercial lending, payments, or B2B finance preferred
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
