National Payments Corporation Of India (NPCI)
Senior Associate Relationship Management
Be an Early Applicant
Manage strategic relationships with issuing and acquiring banks to grow digital payment products and RuPay Credit Cards. Own business growth targets, go-to-market strategies, commercial programs, incentive campaigns, and portfolio expansion. Lead cross-functional execution with product, operations, technology, finance, and risk teams. Track performance metrics, prepare MIS, analyze data, resolve partner escalations, and maintain expertise in payments, credit cards, compliance, and market trends.
The Relationship Manager will be responsible for managing and growing strategic partnerships with issuing and acquiring banks to drive adoption and growth of NPCI’s Digital payment products and RuPay Credit Card. The role requires strong stakeholder management, deep domain expertise in credit cards, acquiring business, and payment solutions, along with a sharp understanding of the digital payments’ ecosystem.
The role demands ownership of go-to-market strategies, Business growth, and data-driven decision-making through cross-functional collaboration.
Key Responsibilities
• Build, nurture, and manage strategic relationships with partner banks and key stakeholders across the digital payment’s ecosystem.
• Engage with senior management at partner banks through structured reviews, governance meetings, and executive interactions.
• Own business growth targets, monthly tracking, and portfolio expansion across NPCI digital payment products and RuPay credit cards.
• Demonstrate strong P&L understanding, contribute to business strategy, commercial frameworks, and incentive structures.
• Drive GTM strategy and increase market share of NPCI digital payment products
• Lead end-to-end execution of credit programs, commercial deals, incentive campaigns, and activation initiatives.
• Collaborate cross-functionally with product, operations, technology, finance, and risk teams for seamless execution.
• Manage multiple projects simultaneously ensuring timely delivery and high-quality execution.
• Track performance metrics, prepare MIS, and derive insights using data analytics to identify growth opportunities.
• Resolve partner queries and escalations within defined TATs ensuring high customer satisfaction.
• Maintain a strong understanding of the digital payments’ ecosystem, regulatory environment, and market trends.
• AI skills for Data insights, work automation, Understanding dashboards, portfolio management, revenue forecasting, Compliance checks, CRM updates
Requirements
Required Skills & Experience
• 3+ years of relevant experience in Cards & Digital Payments business.
• Proven track record of structuring and executing digital payment and credit card businesses.
• Excellent stakeholder management skills with ability to influence senior leadership.
• Strong analytical, project management, and multitasking capabilities.
• Data-driven mindset with ability to extract insights and drive business decisions.
• Excellent communication, presentation, and interpersonal skills.
• Strong product understanding and business acumen within the NPCI digital payments ecosystem.
Preferred Skills and Experience
• 3+ years of relevant experience in Cards & Digital Payments business.
• Expertise in Credit Cards, Acquiring Business, and Payment solutions.
National Payments Corporation Of India (NPCI) New Delhi, Delhi, IND Office
2nd Floor, Gulab Bhawan 6,, Bhadurshah Zafar Marg, ITO, New Delhi, New Delhi, India, 110 002,
Similar Jobs
One Month Ago
Fintech • Payments • Financial Services
Manage relationships with Central Government ministries, regulators, agencies, and public sector enterprises. Drive adoption of NPCI digital payment products and commercial credit solutions across government programs. Develop strategic engagement plans, identify business opportunities, monitor policy and regulatory developments, prepare market intelligence and executive briefs, and coordinate customized solutions with product, technology, legal, compliance, partnerships, and operations teams. Support account planning, procurement processes, partnership development, and strategic initiatives aligned with Digital India and financial inclusion objectives.
Top Skills:
AepsBbpsChatgptCpppFastagGemGeminiGenerative AiJIRAMicrosoft CopilotExcelMicrosoft Power BiMicrosoft PowerpointMicrosoft ProjectNachPredictive AnalyticsRupayTrelloUpi
Events • Food • Travel • Hospitality • Hotels & Resorts
Provides friendly, efficient food and beverage service across hotel dining outlets. Welcomes guests, takes and serves orders, maintains outlet readiness, handles feedback, promotes menu items, processes orders, supports teammates, follows food safety and hygiene standards, and assists with setup, clearing, cleaning, and resetting. The role requires strong communication, adaptability, teamwork, flexibility for shifts and holidays, and the ability to stand for extended periods.
Events • Food • Travel • Hospitality • Hotels & Resorts
Performs hotel engineering and maintenance work, ensuring reliable operation of power, water, gas, heating, cooling, generator, fire safety, and other facility systems. Inspects equipment, maintains records, supports events, manages energy use, tests emergency systems, supervises safety practices, and trains technicians and apprentices. The role requires shift-based monitoring, technical troubleshooting, teamwork, service orientation, and independent problem-solving.
Top Skills:
Air ConditioningFire Control SystemsGas SystemsGeneratorsHvacNetwork InfrastructurePower Supply SystemsSecurity Monitoring SystemsWater Systems
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
