Manage and optimize BI platforms, provide L3 support, develop CI/CD pipelines, and mentor users while ensuring data quality and governance.
Position Summary:
We are seeking a Senior BI Platform Engineer with extensive experience in Tableau, Power BI, and Alteryx administration to lead the stability, scalability, and automation of our enterprise analytics ecosystem.
This role demands end-to-end ownership of platform operations — from capacity and license management to API-based automation, integration, governance, and cross-platform optimization. You will also serve as the primary liaison with vendor support teams, ensuring rapid resolution of escalations and smooth platform operations
Tableau Platform Administration
- Lead administration of Tableau Cloud and Tableau Server across multiple tenants and sites.
- Manage user provisioning, access governance, and license allocation at enterprise scale.
- Plan and execute version upgrades, patches, and migrations (on-prem to cloud).
- Maintain Tableau Bridge nodes — performing health checks, connector updates, and log monitoring.
- Automate platform workflows using the Tableau REST API and Tableau Server Client (TSC).
- Integrate Okta SSO/SAML for authentication and user lifecycle automation.
- Monitor adoption and performance through Admin Insights dashboards.
Required Qualifications:
- 10+ years of experience in a BI support or engineering role.
- Advanced experience with Tableau, Power BI, Alteryx, and MSTR, including administrative functions, troubleshooting, and user support.
- Proven experience providing L3 support and managing CI/CD pipelines for BI platforms.
- Strong knowledge of BI architecture, data visualization best practices, and data modelling concepts.
- Excellent roblem-solving and communication skills, with the ability to interact confidently with senior business leaders.
- Experience with SQL, data warehouses, and cloud platforms (e.g. Azure, Snowflake) is preferred.
- Bachelor’s degree in computer science, Information Systems, or a related field.
Power BI Platform Administration
- Administer multiple Power BI capacities, workspaces, and tenants, ensuring optimal utilization and governance.
- Manage licenses, permissions, and Service Principals (SPs) via Microsoft Entra ID (Azure AD).
- Oversee deployment pipelines for content promotion and CI/CD-style workflows.
- Maintain Power BI Gateways and Fabric capacities, tracking performance metrics and CPU utilization.
- Automate administrative tasks via Power BI REST API.
- Raise and manage support tickets, coordinating escalations with Microsoft.
Alteryx Platform Administration
- Administer and upgrade Alteryx Server (on-prem) for high availability and performance.
- Manage Alteryx Designer, Business Suite, and server licensing across the organization.
- Monitor and maintain gallery, scheduler, and controller services.
- Use Alteryx Server API for automation, workflow tracking, and system health monitoring.
- Support users with Designer workflows, troubleshooting runtime or configuration issues.
- Log and follow up with Alteryx Support for escalations and patch management.
Governance, Monitoring & Collaboration
- Maintain documentation, SOPs, and best practices in Confluence.
- Track support and sprint activities in Jira, ensuring SLA compliance.
- Communicate upgrades, outages, and feature rollouts proactively to users.
- Act as primary point of contact for vendor support teams, raising, tracking, and following up on tickets.
- Conduct root cause analysis (RCA) for dashboard or workflow failures, validating data lineage across environments.
- Collaborate with data engineering teams to ensure consistent governance, authentication, and performance optimization across BI platforms.
Core Tools & Technologies
- Tableau Cloud / Server / Bridge / Prep / Desktop
- Power BI Service / Gateway / Fabric / Desktop
- Alteryx Server / Designer / Business Suite
- Tableau REST API / TSC | Power BI REST API | Alteryx Server API
- Okta, Microsoft Entra ID (Azure AD)
- Jira, Confluence
- Python / PowerShell scripting for automation
Preferred Skills
- Hands-on experience with Snowflake and Azure Data Factory (ADF) for ETL orchestration and data integration.
- Familiarity with CI/CD processes for BI content deployment.
- Strong analytical and troubleshooting skills for RCA across dashboards and data flows.
- Experience managing multi-platform BI environments at scale, including cross-platform automation and governance.
Qualifications
- 8–10 years of experience in BI platform engineering or administration, covering Tableau, Power BI, and Alteryx.
- Proven expertise in enterprise BI platform management, including automation, authentication, and multi-tenant governance.
- Strong ability to troubleshoot complex, cross-platform performance and data issues.
- Excellent communication and documentation skills to collaborate with technical and business stakeholders.
Top Skills
Alteryx
Azure
Ci/Cd
Microstrategy
Power BI
Snowflake
SQL
Tableau
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