SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms.
Job DescriptionRole Summary
We are seeking an experienced Workday Change & UAT Coordinator to manage change processes and coordinate user acceptance testing (UAT) for Workday enhancements and releases. This role ensures that system changes are delivered smoothly, tested thoroughly, and adopted effectively across HR, Payroll, and business teams. You will act as the bridge between technical teams and end-users, ensuring readiness, communication, and compliance with governance standards.
Key Responsibilities
- Coordinate UAT activities for Workday releases, enhancements, and new module implementations.
- Develop and maintain UAT plans, scripts, and schedules in alignment with project timelines.
- Facilitate communication between HR, Payroll, IT, and business stakeholders during testing cycles.
- Track and report defects, issues, and resolutions throughout the testing process.
- Support change management activities including impact assessments, stakeholder engagement, and readiness planning.
- Prepare and deliver training materials, user guides, and communication for upcoming changes.
- Ensure compliance with change control and governance processes for Workday updates.
- Participate in Workday release reviews and assist with adoption of new features.
Total Experience Expected: 08-12 years
QualificationsRequired Qualifications
- Minimum of 5 years of experience in HR systems, with strong exposure to Workday.
- Hands-on experience coordinating UAT and managing change processes for Workday modules (HCM, Recruiting, Talent, Advanced Compensation, Absence, Benefits, Time Tracking).
- Strong understanding of Workday business processes and release management.
- Excellent organizational skills with the ability to manage multiple testing cycles and deadlines.
- Strong communication and stakeholder management skills.
- Proficiency in documentation and reporting tools.
Preferred Qualifications
- Workday certification in HCM or related modules.
- Experience in global HRIS environments and complex organizational structures.
- Familiarity with Agile or hybrid project methodologies.
- Background in change management frameworks and tools.
Secondary Location: Noida Campus
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
