The IT Manager oversees IT asset management, vendor relations, cloud infrastructure, backup procedures, and issue resolution, ensuring efficient IT operations.
Job description:
Asset Management:
* Maintain a comprehensive inventory of all IT assets, including hardware, software licenses, cloud services, and peripherals.
* Track asset lifecycle, depreciation, and disposal in accordance with company policies.
* Ensure systems are updated with real-time asset records using UEMMDM tools.
IT Vendor Management:
* Establish and maintain relationships with IT vendors and service providers.
* Negotiate contracts, service level agreements (SLAs), and pricing to ensure cost-effective services.
* Monitor vendor performance and address any service-related issues promptly.
Cloud and IT Infrastructure:
* Manage and administer cloud platforms, with a strong understanding of SaaS/IaaS tools and services.
* Experience in managing and securing Google Workspace (Gmail, Drive, Admin Console, etc.).
* Set up and maintain Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.
* Configure and remotely manage access points (AP) and wireless networks for seamless connectivity.
Email and Drive Backup for Exit:
* Implement and oversee procedures for data backup and secure access management for departing employees.
* Ensure protection and compliance of all company data during exits and transitions.
IT Issue Resolution (Software):
* Provide technical support and troubleshooting for software-related issues.
* Collaborate with end-users to ensure minimal disruption to business operations.
IT Issue Resolution and Vendor Coordination (Hardware):
* Manage hardware-related issues and coordinate with external vendors for repairs and maintenance.
* Ensure timely resolution to reduce equipment downtime.
IT Procurement & Vendor Negotiations:
* Collaborate with procurement for sourcing IT equipment.
* Negotiate favorable pricing and service terms for new purchases and repairs.
Biometric Systems Management:
* Supervise and maintain biometric attendance systems to ensure operational reliability and data accuracy.
* Troubleshoot sync or access issues and liaise with vendors as needed.
Qualifications:
* Bachelor’s degree in Information Technology, Computer Science, or a related field.
* At least 7 years of proven experience in IT management or a similar role.
* Strong knowledge of IT asset and vendor management, procurement, and contract negotiation.
* Hands-on experience with Google Workspace administration and cloud tools.
* Proficiency in troubleshooting both software and hardware issues.
* Experience in setting up and managing UEM or MDM platforms.
* Familiarity with remote management of APs and biometric systems is an advantage.
* Strong communication, leadership, and organizational skills.
Requirements
* Ownership: built / implemented vs only support
* End-to-end IT infra exposure (servers, network, security, assets)
* Tools used (asset mgmt, ticketing, MDM/UEM, security)
* Setup-from-scratch experience (office, branch, startup)
* Scale handled (users, assets, SLAs)
* Security depth (MFA, EDR, firewall, compliance)
* Cloud exposure & future readiness (AWS / Azure)
* OS (Windows, macOS, Linux)
* Process (tickets, SLA, documentation, vendors)
* Communication & stakeholder handling
* Team handling (if any)
UEM / MDM
* UEM/MDM tool used: JumpCloud
* Hands-on experience with setup and migration
* Knowledge of devices enrolled under MDM
* Policies enforced via MDM: MFA
Sociowash New Delhi, Delhi, IND Office
New Delhi, India
Similar Jobs
.png)
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Provide on-site and remote technical support for end users, manage hardware procurement and maintenance, administer SaaS tools and user accounts, troubleshoot network, A/V and conferencing systems, run onboarding/offboarding and executive white-glove support, maintain documentation and IT policies, and participate in on-call rotation and site IT operations.
Top Skills:
AndroidAtlassianAzureCisco MerakiGoogle WorkplaceIntuneiOSJAMFmacOSOktaSlackVpnWindowsZoom
Professional Services • Real Estate • Consulting
Lead end-to-end delivery of IT facilities and infrastructure projects, managing scope, schedule, budget, risks, vendors, and cross-functional stakeholders. Ensure compliance with standards, drive governance and continuous improvement, produce technical documentation, reports, dashboards and executive communications to support project decision-making.
Aerospace
Manage IT operations for Airbus India Training Center: lead support engineers, maintain site infrastructure and security, drive service improvements, manage vendors and stakeholders, ensure compliance and asset management, support training, media and business applications, and deliver operational reporting and AOP.
Top Skills:
Access ControlCctv MonitoringCisco Call ManagerCisco LanCisco WanCornerstoneDlpDnsEdr)Endpoint Security (AvGoogle WorkspaceiOSIt Infrastructure MonitoringmacOSMeeting Room AvMy TdsNetworkProxySecured Printing SolutionsServerStorageVdiVirtual DesktopsVpnWanWi-FiWindows 10Windows Server
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
