Supports software quality assurance for telecom Business Support Systems through functional, integration, regression, smoke, sanity, and end-to-end testing. Responsibilities include preparing test cases and data, validating customer and order journeys, checking product catalogues and billing integrations, documenting defects, retesting fixes, supporting user acceptance and release validation, and reporting execution results. The role collaborates with developers, analysts, architects, and stakeholders while building expertise in telecom processes, BSS architecture, and testing tools.
Join our Team
About this opportunity:
We are looking to recruit an entry-level Junior Quality Assurance Engineer to support software testing activities across telecom Business Support Systems (BSS). The successful candidate will test Order Care/Order Management, Product Catalogue, and related applications through functional, integration, regression, and end-to-end testing.This role is suitable for a recent graduate with strong analytical and communication skills who is interested in building a career in software quality assurance and telecom BSS.
What you will do:
• Review business and system requirements to understand expected functionality.• Prepare, document, and maintain test scenarios, test cases, test data, and execution results.• Perform functional, integration, regression, smoke, sanity, and end-to-end testing.• Test customer and order journeys across BSS platforms, including:
o Customer creation and account management
o Product and service selection
o Product catalogue configuration
o Order capture, validation, submission, and tracking
o Order fulfilment, activation, amendment, and cancellation
o Billing and downstream system integration
• Validate product offerings, pricing, eligibility rules, promotions, and catalogue configurations.• Identify, document, and track defects using the applicable defect-management tool.• Retest resolved defects and perform regression testing to confirm system stability.• Work with developers, business analysts, solution architects, and other stakeholders to investigate and resolve issues.• Support User Acceptance Testing, release validation, and production sanity checks.• Maintain test evidence and provide clear execution and defect-status reports.• Follow established QA processes, testing standards, and delivery timelines.• Continuously develop knowledge of telecom processes, BSS architecture, and testing tools.
The skills you bring:
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Telecommunications Engineering, or a related field.• Fresh graduate or up to two years of relevant experience.• Basic understanding of software development and software testing life cycles.• Knowledge of software-testing principles, test-case preparation, and defect management.• Strong analytical, problem-solving, and attention-to-detail skills.• Good written and verbal communication skills in English.• Ability to work independently and collaborate effectively within a team.• Willingness to learn telecom BSS business processes and applications.
Preferred Knowledge and Skills
• Basic understanding of telecom products, customer care, order management, product catalogues, billing, or service fulfilment.• Familiarity with tools such as Jira, Azure DevOps, HP ALM/Quality Center, or similar platforms.• Basic knowledge of SQL for database validation.• Familiarity with API testing tools, such as Postman or SoapUI.• Awareness of web and mobile application testing.• Basic understanding of XML, JSON, REST, or SOAP integrations.• Exposure to test automation tools is an advantage but not mandatory.• ISTQB Foundation certification is an advantage.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) || Islamabad
Req ID: 789942
About this opportunity:
We are looking to recruit an entry-level Junior Quality Assurance Engineer to support software testing activities across telecom Business Support Systems (BSS). The successful candidate will test Order Care/Order Management, Product Catalogue, and related applications through functional, integration, regression, and end-to-end testing.This role is suitable for a recent graduate with strong analytical and communication skills who is interested in building a career in software quality assurance and telecom BSS.
What you will do:
• Review business and system requirements to understand expected functionality.• Prepare, document, and maintain test scenarios, test cases, test data, and execution results.• Perform functional, integration, regression, smoke, sanity, and end-to-end testing.• Test customer and order journeys across BSS platforms, including:
o Customer creation and account management
o Product and service selection
o Product catalogue configuration
o Order capture, validation, submission, and tracking
o Order fulfilment, activation, amendment, and cancellation
o Billing and downstream system integration
• Validate product offerings, pricing, eligibility rules, promotions, and catalogue configurations.• Identify, document, and track defects using the applicable defect-management tool.• Retest resolved defects and perform regression testing to confirm system stability.• Work with developers, business analysts, solution architects, and other stakeholders to investigate and resolve issues.• Support User Acceptance Testing, release validation, and production sanity checks.• Maintain test evidence and provide clear execution and defect-status reports.• Follow established QA processes, testing standards, and delivery timelines.• Continuously develop knowledge of telecom processes, BSS architecture, and testing tools.
The skills you bring:
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Telecommunications Engineering, or a related field.• Fresh graduate or up to two years of relevant experience.• Basic understanding of software development and software testing life cycles.• Knowledge of software-testing principles, test-case preparation, and defect management.• Strong analytical, problem-solving, and attention-to-detail skills.• Good written and verbal communication skills in English.• Ability to work independently and collaborate effectively within a team.• Willingness to learn telecom BSS business processes and applications.
Preferred Knowledge and Skills
• Basic understanding of telecom products, customer care, order management, product catalogues, billing, or service fulfilment.• Familiarity with tools such as Jira, Azure DevOps, HP ALM/Quality Center, or similar platforms.• Basic knowledge of SQL for database validation.• Familiarity with API testing tools, such as Postman or SoapUI.• Awareness of web and mobile application testing.• Basic understanding of XML, JSON, REST, or SOAP integrations.• Exposure to test automation tools is an advantage but not mandatory.• ISTQB Foundation certification is an advantage.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) || Islamabad
Req ID: 789942
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