Administer and support enterprise Snowflake, PostgreSQL, SQL Server, and MySQL environments across Azure and AWS. Responsibilities include installation, upgrades, patching, migrations, backup and recovery, replication, high availability, performance tuning, access control, security compliance, automation, and cloud data-platform integration. Provides Level 2 and Level 3 troubleshooting, incident response, documentation, and on-call support while collaborating with infrastructure, cybersecurity, application, cloud, and data engineering teams.
Database Administration & Support
- Administer, monitor, and maintain Snowflake, PostgreSQL, Microsoft SQL Server, and MySQL environments hosted on multi cloud environment such as Azure and AWS.
- Ensure database availability, reliability, performance, scalability, and data integrity across development, test, and production environments.
- Perform database installations, configuration, upgrades, patching, migrations, and version of lifecycle management.
- Manage backup, restore, disaster recovery, replication, high availability, and business continuity processes.
- Manage Snowflake accounts, warehouses, databases, schemas, users, roles, and permissions.
- Implement role-based access control, network policies, authentication standards, and security best practices.
- Support data ingestion, transformation, sharing, and integration processes.
- Monitor performance, optimize workloads and resource utilization, and support cost governance.
- Tune SQL queries, indexes, execution plans, warehouses, and database configurations.
- Automate recurring administration tasks and continuously improve operational processes.
- Implement least-privilege access, encryption, authentication, authorization, and privileged-access controls.
- Support access reviews, security audits, compliance assessments, vulnerability remediation, and evidence collection.
- Maintain database standards, architecture documentation, runbooks, SOPs, and disaster recovery procedures.
- Participate in change management, release management, and incident management processes.
- Support cloud database services and related infrastructure across Microsoft Azure and AWS.
- Partner with data engineering teams on Databricks connectivity, platform dependencies, and operational support.
- Assist with integrations among databases, applications, ETL/ELT solutions, cloud services, and analytics platforms.
- Understand, maintain, and align database services with enterprise architecture, security, reliability, and cost-management standards.
- Provide Level 2 and Level 3 database support and perform troubleshooting for complex incidents.
- Participate in on-call support and critical incident response when required.
- Collaborate with infrastructure, cybersecurity, application, cloud, and data engineering teams across regions.
- Communicate risks, root causes, remediation plans, and service improvements clearly to technical and business stakeholders.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- 5+ years of hands-on database administration experience in enterprise environments.
- Strong administration experience with Snowflake, PostgreSQL, Microsoft SQL Server and MySQL databases.
- Strong SQL scripting, query optimization, performance tuning, troubleshooting, and capacity-planning skills.
- Experience with database backup, recovery, replication, high availability, patching, and migration activities.
- Experience supporting cloud-hosted database environments and applying database security best practices.
- Ability to work independently in a remote environment and consistently align to US Pacific Time business hours.
- Hands-on exposure to Microsoft Azure services and working knowledge of AWS infrastructure and database services.
- Experience with Databricks, modern data platforms, and ETL/ELT or data-integration solutions.
- Experience with automation and Infrastructure as Code tools such as PowerShell, Python, Terraform, Azure DevOps, or Git.
- Understanding of cybersecurity, identity and access management, audit controls, and regulated environments.
- Relevant certifications in Snowflake, Microsoft Azure, AWS, SQL Server, PostgreSQL, or Databricks.
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