Position Overview:
As the Infrastructure Hosting Manager, you will be responsible for overseeing and managing
the organization's hosting infrastructure, ensuring the smooth and efficient operation of
servers, networks, and data centers. You will play a pivotal role in developing and implementing
hosting strategies, maintaining high availability, security, and performance levels while
optimizing cost-effectiveness. Your leadership and technical expertise will be critical in
managing the team responsible for maintaining the hosting environment and collaborating with
other IT teams to support various projects and initiatives.
Key Responsibilities:
1. Infrastructure Management:
● Oversee the design, deployment, and maintenance of the organization's hosting
infrastructure, including physical and virtual servers, networking equipment, and
storage solutions.
● Monitor system performance, resource utilization, and capacity planning to
ensure scalability and optimal performance.
● Implement and manage disaster recovery and business continuity strategies to
minimize downtime and data loss risks.
2. Team Management:
● Lead and mentor a team of infrastructure specialists and engineers, providing
guidance and fostering a positive work environment.
● Assign tasks, set goals, and conduct performance evaluations to ensure the
team's effectiveness and efficiency.
● Facilitate training and professional development opportunities for team
members to enhance their skills and knowledge.
3. Hosting Strategy and Optimization:
● Develop and implement hosting strategies that align with the organization's
long-term goals, considering emerging technologies and industry best practices.
● Analyze current infrastructure costs and identify opportunities to optimize
expenses without compromising performance and security.
● Stay up-to-date with the latest trends and advancements in hosting technologies
to make informed decisions.
4. Security and Compliance:
● Ensure that the hosting environment complies with industry standards and
regulatory requirements, particularly regarding data security and privacy.
● Implement and maintain robust security measures, including firewalls, intrusion
detection systems, and access controls.
● Conduct regular security assessments and audits to identify and address
vulnerabilities proactively.
5. Vendor Management:
● Collaborate with vendors and service providers to negotiate contracts, manage
service level agreements (SLAs), and ensure the delivery of high-quality services.
● Evaluate vendor performance regularly and address any issues that may arise.
6. Incident Response and Problem Resolution:
● Lead incident response efforts and coordinate with relevant teams to resolve
hosting-related incidents promptly.
● Conduct root cause analysis for critical incidents to prevent future occurrences.
7. Collaboration and Communication:
● Work closely with other IT teams, such as software development and operations,
to ensure seamless integration of infrastructure services with applications.
● Communicate with stakeholders, including senior management, to provide
updates on infrastructure performance, initiatives, and projects.
● Bachelors degree in computer science, information technology, or a related field. Masters degree preferred.
● 7+ years of progressive experience in infrastructure engineering and 3+ years in
leadership or management roles.
● Proven experience in managing hybrid environments (on-premise and cloud)
● Strong leadership and team management skills with a track record of successfully
leading technical teams.
● In-depth knowledge of networking protocols, server hardware, virtualisation
technologies, and storage solutions.
● Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and
infrastructure as code (IaC) principles.
● Experience in managing & configuring the Cisco AnyConnect VPN and Cisco firewall.
● Strong hands-on experience with automation and scripting including Python, Bash Shell,
PowerShell, Terraform and Ansible.
● Understanding of IT security best practices and risk management.
● Excellent problem-solving skills and the ability to make critical decisions under pressure.
● Effective communication and interpersonal skills, capable of collaborating with cross-
functional teams and presenting complex technical concepts to non-technical
stakeholders.
● Relevant certifications (e.g., CCNA, CCNP, CISSP, AWS/Azure) are a plus.
