Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building more stable infrastructure, and reducing repeated work through automation in our SDDC (VMware vCF) environments. You will join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment you will take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As Infrastructure Engineer, you will be focused on running better production applications and systems.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems
- Drives the daily activities supporting the standard capacity process applications
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Considers upstream/downstream data and systems or technical implications
- Be accountable for making significant decisions for a project consisting of multiple technologies and applications
- Drive mitigation and RCA to help in problem management
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Proficiency in service-level changes to a system and troubleshooting components with VMware vCF environments.
- Proficiency in VMware NSX(T) troubleshooting and strong networking background, with good knowledge of related protocols and technologies (e.g. BGP, VRF, MPLS, IP, TCP, UDP), as applied to a data center context
- Experienced as a VMware ESXi system engineer in an Enterprise class environment with VMware vSAN.
- Prior experience in both Systems Engineering and Software Development
- Experience in Modern compute technologies (e.g., virtualization, cloud, containers).
- Familiar with Agile development process and automated testing
- Experience working across large infrastructure environments and distributed across multiple data centers
- Experience in Systems and Application monitoring systems and instrumentation
- Strong background with VMware suite (vSphere 7.0 and up).
Preferred qualifications, capabilities, and skills
- Ability to execute within a customer-centric environment
- Experience in end-to-end systems automation and orchestration using VMware vRO and vRA is a strong plus for this role
- Expertise in product and infrastructure support
- Strong critical-thinking and problem-solving skills with clear communication
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
