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Cloudflare

Head of Global Capability Center Leader

Posted 11 Hours Ago
Be an Early Applicant
Hybrid
Bangalore, Bengaluru, Karnataka
Expert/Leader
Hybrid
Bangalore, Bengaluru, Karnataka
Expert/Leader
The Head of Global Capability Center Leader will manage the new Hyderabad/Bangalore center's operations, lead a large technical team, engage with government officials, develop strategic initiatives, and foster a culture of innovation and excellence.
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We are expanding our footprint with a new global capability center in Hyderabad/Bangalore, India, aimed at driving operational excellence, technological innovation, and strategic growth.
Position Overview:
We are seeking a dynamic and experienced Senior Leader to lead our new global capability center in Hyderabad/Bangalore. This leader will play a critical role in overseeing the center's operations, guiding our largest technical team, liaising with the Indian government, and growing important partner and network relationships.
Key Responsibilities:
Operational Leadership:

  • Oversee and manage the day-to-day operations of the Hyderabad/Bangalore capability center, ensuring alignment with corporate goals and standards.
  • Implement and maintain efficient operational processes and systems to drive productivity and quality.
  • Develop and manage the center's budget, ensuring financial objectives are met.
  • Foster a culture of continuous improvement, innovation, and excellence within the center.


Technical Team Leadership:

  • Lead the largest technical team within the center, such as Engineering, Product, or R&D.
  • Drive the strategic direction and execution of technical projects, ensuring they meet quality, timeline, and budgetary requirements.
  • Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology and product development.
  • Mentor and develop technical leaders and high-potential employees within the team.


Government Engagement:

  • Act as a senior liaison with Indian government officials and agencies, representing the company's interests.
  • Develop and maintain strong relationships with key government stakeholders to support strategic initiatives.
  • Oversee the company's efforts to ensure the company's operations adhere to local laws and regulations.
  • Advocate for policies and initiatives that benefit the company's growth and operational objectives in India.


Executive Support:

  • Leverage personal influence and professional network to support growing networks and partnerships.
  • Participate in high-level meetings and presentations to showcase the company's capabilities and value proposition.
  • Collaborate with the teams to develop strategic plans for key opportunities.
  • Provide insights and support based on technical expertise and market knowledge to drive company success.


Remote Team Collaboration:

  • Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability.
  • Facilitate seamless communication and collaboration between the Hyderabad/Bangalore center and other hub offices.
  • Travel as needed for meetings, strategic planning, and team integration.

Qualifications:

  • Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
  • Experience: Minimum of 15 years of experience in a senior leadership role, with a proven track record of managing large operations and technical teams.
  • Industry Knowledge: Deep understanding of Cybersecurity and experience working with government and regulatory bodies in India.
  • Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills.
  • Technical Expertise: In-depth knowledge of engineering, product development, or R&D processes and best practices.
  • Sales Acumen: Experience in supporting sales teams and engaging with large enterprise customers.
  • Cultural Competence: Ability to navigate and bridge cultural differences effectively.
  • Remote Collaboration: Proven ability to work with remote teams across different time zones and willingness to travel as necessary.

Top Skills

Engineering

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