Guidewire Program Manager

Define the overall vision, goals, and objectives of programs, develop strategic roadmaps, and ensure that all initiatives align with the organization’s mission and long-term plans. 

Oversee program design, frameworks, timelines, and milestones to drive effective program execution.

Lead and manage teams: Responsible for leading and managing teams, both onshore and offshore, to ensure successful project delivery and client satisfaction.

Drive innovation and technology: The role involves driving innovation and leveraging technology to enhance the Guidewire platform and services.

Customer success:  Committed to customer success, ensuring that Guidewire's products and services meet the needs of its clients.

Continuous improvement: The Program Director is expected to contribute to the continuous improvement of Guidewire's processes and services.

Collaboration and teamwork: The role emphasizes collaboration and teamwork, with the Program Director working closely with other team members and stakeholders.

Flexibility and adaptability:  Must be flexible and adaptable to respond to changing market conditions and client needs.

Identifying potential risks and implementing mitigation strategies is essential. Program Directors track program progress using key performance indicators (KPIs), evaluate outcomes, and make data-driven adjustments to optimize results. 

Certification – Nice to have

1. Guidewire Certifications
2. Insurance Domain Certifications

3. Project Management Certification - PMP

   
   

Responsibilities

Key Responsibilities

Program Leadership & Strategy

• Define and own the program vision, roadmap, and success metrics
• Ensure alignment between program outcomes and business strategy
• Establish program governance, standards, and best practices
• Drive decision‑making at program and executive levels

Delivery 

Qualifications

Required Qualifications

1. Bachelor’s degree in Engineering, Technology, Business, or related field
2. 15+ years overall experience with 5+ years in Program Management

3. Proven experience managing large, complex, multi‑project programs

   
   

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.