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Nokia

MS Specialist OSS

Reposted Yesterday
Be an Early Applicant
Remote or Hybrid
2 Locations
Mid level
Remote or Hybrid
2 Locations
Mid level
Operate and improve SOC/CEM within Managed Services: resolve complex incidents, plan and execute changes, create use cases and service models, develop MoPs, liaise with cross-functional teams, coach/lead shifts, and monitor tickets to meet SLAs.
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Provide L2 infrastructure support for enterprise applications across Linux and virtualized environments. Troubleshoot and resolve issues related to VMware, Kubernetes, and OpenShift platforms. Develop scripts and automation to streamline operational tasks and improve system efficiency. Monitor infrastructure health, perform root-cause analysis, and ensure stable application operations.

Responsibilities
  • Provide L2 support for Linux servers and application infrastructure, troubleshoot OS/application issues, monitor system health, and ensure stability, performance, and security.

  •  Manage and troubleshoot VMware virtual environments and containerized applications on Kubernetes/OpenShift, including provisioning, deployment, scaling, and resource optimization.

  • Automate infrastructure provisioning, configuration, deployment, monitoring, and routine operational tasks using Shell/Bash, Python, Ansible, Terraform, and related tools.

  • Resolve infrastructure and application incidents within SLAs, perform root cause analysis, implement permanent fixes, and proactively monitor and optimize system performance using tools such as Prometheus, Grafana, and Nagios.

  • Collaborate with DevOps, development, and operations teams for application deployments and infrastructure troubleshooting, while maintaining technical documentation, operational procedures, and system health reports.

Qualifications

You have skills

  • A Bachelor's degree or any relevant degree, with 5+ years of experience in application infrastructure support, and strong hands-on expertise in Linux system administration across Red Hat, CentOS, Ubuntu, and similar environments.

  •  Hands-on experience with VMware/vSphere, Kubernetes, and OpenShift for VM management, application deployment, scaling, and troubleshooting.

  • Proficiency in Python, Bash/Shell scripting, Ansible, and Terraform, with experience automating infrastructure provisioning, configuration, and operational tasks.

  •  Strong problem-solving skills across OS, application, container, and infrastructure layers, with experience using Prometheus, Grafana, and infrastructure monitoring best practices.

It would be nice if you also had skills

 

  • Familiarity with AWS, Azure, or GCP, along with cloud-native application and infrastructure technologies.

  • Familiarity with CI/CD pipelines, DevOps practices, Puppet, and Chef for automated configuration and deployment.

  • Familiarity with centralized logging and monitoring platforms such as ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk.


     

About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team

Some of our benefits in India:

  • Flexible and hybrid working arrangements to support work–life balance
  • Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups 
  • A minimum of 90 days of Maternity and Paternity Leave based on eligibility
  • Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
  • Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
  • Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
  • Opportunities to innovate and contribute through Nokia’s research and development environment
  • Recognition programs that celebrate outstanding contributions
  • Workplace support – ergonomic working support and mobile device programs based on eligibility

Nokia Gurugram, Haryana, IND Office

Sector 62, , Ghata, Gurugram, Haryana, India, 122102

Nokia Gurugram, Haryana, IND Office

Gurugram, India

Nokia New Delhi, Delhi, IND Office

New Delhi, India

Nokia Noida, Uttar Pradesh, IND Office

Noida, India

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