Startek Logo

Startek

Executive - Operations

Reposted 2 Months Ago
In-Office or Remote
2 Locations
Entry level
In-Office or Remote
2 Locations
Entry level
Provide live chat customer support, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and use company digital tools and AI-enabled insights to resolve issues and improve customer experience.
The summary above was generated by AI
About Us

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”. 

Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

 


About the TeamAt STARTEK, we believe the most important customer engagement is the one that happens next.  And that’s where you come in!  We’re looking for customer support representatives who are true engagement specialists – skilled at engaging in meaningful interactions that make our clients’ customers say “WOW!”  In this role, you’ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services.  Most importantly, you’ll have the opportunity to make a difference, every day, in the lives of our clients’ customers.  In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more!  If you’re positive, energetic, and ready to engage, apply now for immediate consideration.

Similar Jobs

8 Days Ago
In-Office or Remote
New Delhi, Delhi, IND
Senior level
Senior level
Fintech • Financial Services
Own HR operations across onboarding, probation, offboarding, HRIS data, payroll inputs, benefits, statutory filings, tax clearances, immigration, employee documentation, engagement, and workplace administration. The role supports multiple entities and countries, ensuring accurate records, timely compliance, effective employee communication, and reliable HR processes.
Top Skills: ChatgptGeminiGoogle SheetsGoogle SlidesGoogle WorkspaceOmni Hris
16 Days Ago
In-Office or Remote
India
Junior
Junior
Professional Services • Real Estate • Consulting
Provides operational support for the Project Management business by managing project billing, invoicing, financial tracking, credit control, tender proposals, project documentation, correspondence, and administration. The role coordinates with project managers and clients to ensure accurate, timely payments and organized project delivery. It requires strong organization, numeracy, attention to detail, bilingual English and Vietnamese communication, and proficiency with Microsoft Office.
Top Skills: ExcelMicrosoft PowerpointMicrosoft Word
20 Days Ago
In-Office or Remote
India
Junior
Junior
Information Technology
Own cross-business priorities, projects, deadlines, follow-through, stakeholder communications, executive correspondence, project-management systems, dashboards, calendar management, meeting preparation, and domestic and international travel logistics. The role also supports office operations, evaluates tools, creates processes, and serves as a proactive liaison for investors, executives, government officials, and external partners.
Top Skills: Ai ToolsAsanaGoogle SheetsLovableNotionVercel

What you need to know about the Delhi Tech Scene

Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account