Key Responsibilities
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Administer and support the Okta Workforce Identity platform.
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Configure and manage Single Sign-On (SSO) using SAML 2.0 and OpenID Connect (OIDC).
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Configure and troubleshoot Multi-Factor Authentication (MFA) policies.
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Manage user lifecycle processes including onboarding, offboarding, and profile updates.
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Create and manage users, groups, applications, and group assignments.
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Configure application integrations using SAML, OIDC, and SWA.
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Support user provisioning and deprovisioning using SCIM where applicable.
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Monitor Okta system logs and troubleshoot authentication and provisioning issues.
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Implement and maintain sign-on and authentication policies.
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Assist in application onboarding and identity integration projects.
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Work with internal IT teams to resolve access-related incidents and service requests.
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Prepare and maintain technical documentation and standard operating procedures.
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Ensure compliance with organizational security policies and best practices.
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Qualifications
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1–3 years of hands-on experience with Okta Administration.
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Strong understanding of Identity and Access Management (IAM) concepts.
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Experience with:
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Okta Workforce Identity Cloud
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SAML 2.0
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OpenID Connect (OIDC)
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OAuth 2.0 (basic understanding)
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Multi-Factor Authentication (MFA)
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Lifecycle Management
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Universal Directory
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Group Management
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Experience troubleshooting authentication and provisioning issues.
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Knowledge of Active Directory (AD) and LDAP integration.
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Basic understanding of SCIM provisioning.
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Familiarity with REST APIs and Postman is an advantage.
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Basic knowledge of any back-end scripting is preferred.
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Good analytical and troubleshooting skills.
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Strong verbal and written communication skills.
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