The Executive Support role provides dedicated support to 3 Global Senior leaders to enable them to be effective in their day-to-day activities and responsibilities. Services include diary management & meeting co-ordination, fielding communications such as phone calls and e-mails, arranging business travel, maintaining records and files, and providing administrative support on tools, systems, and procedures.
The variation of grades within the family will depend on the complexity of the services and tasks required.
The EA function is led by a Team Manager in the region.
Candidate Background
- 15 years + Experience of supporting country head / MD/CEO
- Experience of a financial services company or other Intense or fast-moving environment highly desirable
- Polished & professional. Communication & organisational skills are key.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Provide dedicated administrative and organisational support to up to three senior leaders, as assigned by the function from time to time.
- Delivering complex and proactive diary management support, ensuring effective prioritisation and scheduling.
- Manage incoming communications and correspondence on behalf of the executives, ensuring timely and appropriate responses.
- Build and maintain strong relationships with key stakeholders, both internal and external, on behalf of the leaders.
- Support the coordination of town halls and offsite events, including on-site assistance in collaboration with the wider team.
- Arrange complex, multi-sector travel itineraries and accommodation, and manage expense processes using in-house tools, ensuring full compliance with internal policies.
- Ensure appropriate security measures are in place for travel to high-risk locations.
- Maintain up-to-date executive compliance records, including gifts and entertainment registers.
- Support financial and expense processes, including raising claims, creating purchase orders, and setting up suppliers for the leaders or function.
- Collaborate effectively within the Executive Support function, contributing to a cohesive team environment.
- Identify and drive opportunities for continuous improvement to enhance support across the broader Executive Support community.
- Provide holiday and backup coverage for EA colleagues as required.
Key Skills
- Demonstrates the ability to work effectively in a highly matrixed, multicultural, and diverse organization.
- Exhibits resilience, tenacity, and professionalism, with a high degree of tact.
- Maintains flexibility, discretion, and strict confidentiality always.
- Displays a strong work ethic, with the commitment and dedication required to meet the demands of the role.
- Remains calm and compose under pressure, consistently delivering high-quality outcomes.
- A collaborative team player, excelling in cross-functional engagement within a matrixed environment.
- Apply strong planning and organizational skills to manage resources and activities effectively, ensuring delivery against defined timelines and standards.
- Build strong relationships by interacting confidently with others and quickly establishing rapport and effective networks.
- Communicates with clarity and precision, presenting complex or technical information in a concise, audience-appropriate manner.
- Demonstrates proficiency in Microsoft applications AI and other company-supported tools, applying templates and standards to deliver high-quality outputs, including presentations.
- Proactively identifies priorities and takes initiative, operating as a self-starter without the need for direction.
- Continuously seeks opportunities to improve processes, drive efficiency and optimization in ways of working.
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
