Enterprise Sales Account Manager – Cybersecurity Required at Delhi - ( Job ID - 24213)

Job Description: Cyber Security Pre-Sales & Post-Sales Engineer

Location: Delhi
Industry: Cyber Security / Information Technology
Designation: Cyber Security Pre-Sales & Post-Sales Engineer
Employment Type: Full-Time

Employment Type | Interview Mode: Full-Time | 1-3 Rounds of Face to Face
Experience Required: 2–3 Years
Employment Commitment: 2-Year Bond

Role Summary

We are looking for a motivated and technically strong Cyber Security Pre-Sales & Post-Sales Engineer with experience in the cybersecurity domain.

The ideal candidate should have hands-on experience with at least one leading EDR/XDR or Endpoint Security platform and should be capable of handling technical demonstrations, Proof of Concepts (POCs), product implementation, configuration, deployment, and post-sales technical support.

The candidate should also have a strong willingness to learn and work with advanced cybersecurity technologies such as SIEM, NDR, OT Security, Threat Intelligence, and other emerging security solutions.

Key Responsibilities

Channel Partner Support

Channel Sales & Partner Management

• Work closely with channel partners, distributors, resellers, and system integrators during customer engagements.
  
• Provide technical pre-sales support to channel partners and assist them in presenting cybersecurity solutions to customers.
  
• Conduct product demonstrations, technical presentations, and POCs in coordination with channel partners.
  
• Support channel partners during solution positioning, customer meetings, and technical discussions.
  
• Build and maintain strong working relationships with channel partners and relevant stakeholders.
  
• Assist channel partners with product onboarding, technical enablement, implementation, and post-sales support.
  
• Coordinate with the sales and channel teams to support business opportunities and deal closures.
  

Pre-Sales Activities

• Deliver technical product demonstrations and presentations to customers and channel partners.
  
• Understand customer security requirements and recommend suitable cybersecurity solutions.
  
• Design, deploy, and execute Proof of Concepts (POCs).
  
• Work closely with the sales team during customer meetings and technical discussions.
  
• Support the sales team with technical inputs, solution presentations, and customer queries.
  
• Assist customers and partners in understanding product features, capabilities, and benefits.
  

Implementation & Post-Sales Support

• Perform product implementation, configuration, deployment, and solution onboarding.
  
• Provide post-sales technical support to customers and partners.
  
• Assist customers in configuring and managing endpoint security solutions.
  
• Troubleshoot technical issues and ensure successful product adoption.
  
• Support customers during implementation and deployment activities.
  
• Coordinate with internal teams and relevant stakeholders for timely issue resolution.
  
• Ensure a smooth transition from pre-sales engagement to implementation and post-sales support.
  

Technical Development

• Continuously upgrade technical knowledge across cybersecurity technologies and emerging threats.
  
• Develop knowledge of advanced security technologies such as:
  
• SIEM
  
• NDR
  
• OT Security
  
• Threat Intelligence
  
• EDR/XDR
  
• Endpoint Security
  
• Stay updated with the latest cybersecurity trends, threats, and security technologies.
  

Required Skills & Experience

• Experience working in Channel Sales / Channel Partner Ecosystems is preferred.
  
• Prior experience in coordinating with distributors, resellers, system integrators, and channel partners will be a strong advantage.
  
• Understanding of the IT/Cybersecurity channel sales model and partner ecosystem will be preferred.
  

• 1–3 years of experience in Cyber Security, preferably in:
  
• Pre-Sales
  
• Product Implementation
  
• Technical Support
  
• Cyber Security Solution Deployment
  
• Hands-on experience with endpoint security platforms is mandatory.
  
• Experience in configuration, management, and troubleshooting of at least one EDR/XDR platform is essential.
  
• Strong understanding of:
  
• Networking fundamentals
  
• Cybersecurity fundamentals
  
• Active Directory (AD DS)
  
• Windows Administration
  
• Linux Administration
  
• macOS Administration
  
• Familiarity with virtualization technologies, including:
  
• Type 1 Hypervisors
  
• Type 2 Hypervisors
  
• Basic understanding of cloud technologies and cloud security concepts.
  
• Exposure to SIEM, NDR, or OT Security solutions will be an added advantage.
  
• Strong troubleshooting and analytical skills.
  
• Excellent communication, presentation, and customer-facing skills.
  
• Ability to explain technical concepts clearly to customers and partners.
  
• Willingness to travel for customer meetings, POCs, product demonstrations, and implementation activities.
  

Preferred Certifications

Candidates having the following certifications will be preferred:

• Certified Ethical Hacker (CEH) or equivalent cybersecurity certification.
  
• Relevant vendor certifications in:
  
• Endpoint Security
  
• EDR/XDR
  
• Cybersecurity Solutions
  
• CCNA or equivalent networking certification will be an added advantage.
  

Qualification

• B.E. / B.Tech in Computer Science, Information Technology, Electronics, or a related discipline is preferred.
  
• Equivalent graduation in Computer Science, Information Technology, Electronics, or a related field may also be considered.
  

Candidate Profile

• Strong technical aptitude and passion for cybersecurity.
  
• Good problem-solving and troubleshooting abilities.
  
• Excellent communication and presentation skills.
  
• Comfortable interacting with customers, partners, and technical teams.
  
• Self-motivated and willing to continuously learn new technologies.
  
• Able to work independently as well as collaboratively with sales and technical teams.
  
• Willingness to travel for client meetings and technical engagements.
  

Employment Terms

• Selected candidates will be required to commit to a 2-year employment bond, as per company policy.
  

Why Join?

• Opportunity to work on advanced cybersecurity and endpoint security technologies.
  
• Exposure to customer-facing pre-sales, implementation, and post-sales activities.
  
• Opportunity to gain hands-on experience with emerging technologies such as SIEM, NDR, OT Security, and Threat Intelligence.
  
• Professional learning and career growth opportunities in the cybersecurity domain.
  

To Apply

Interested candidates may send their updated CV to [email protected] with the subject line: "Application for Cyber Security Pre-Sales & Post-Sales Engineer – Delhi"