Enterprise Business Analyst - Manufacturing and Agriculture

Position Title: Enterprise Business Analyst - Manufacturing and Agriculture
Position Type: Regular - Full-Time
Position Location: Mehsana
Grade: Grade 05
Requisition ID: 33442
Job Purpose
This position is for a dynamic individual who loves people, built to lead through influence, has a curious mind and passion to help shape McCain. They will leverage their ability to build relationships and influence decisions to drive business outcomes.
Experience with digital transformation delivery will enable them to shape the digital future. While a digital operating model is already building the future in our business, your love of the fundamentals and ability to coach players on what it takes to transform will ensure you stand out.
This position is accountable for the successful Account Management and IS Service Delivery to the Agronomy and Manufacturing business units. The purpose of this position is to represent IS in these Businesses Units. Working with key business stakeholders to gather, analyze, communicate, and validate requirements for changes to and the implementation of new business processes, practices and information systems at all levels of complexity. This role is also ensuring the Manufacturing and Agronomy are taking full advantage of all the installed functions.
You will play a critical role in working with business stakeholders to gather, analyse, communicate & validate enterprise capabilities for changes to new business processes, data & technologies with a focus on medium to high levels of complexity. Working with key business stakeholders to align their Manufacturing and Agriculture strategy with our McCain Digital and Technology strategic direction, gather, analyse, communicate, and validate requirements for changes to and the implementation of new business processes, practices and products at all levels of complexity.
Key Accountabilities
10 People & Team - Holding delivery teams to minimum standard and enforce non-negotiables. Coach technology team member and others to take responsibility for their development within McCain. Challenges others to develop as leaders, while serving as a role model. Shares acquired skills and business/system knowledge with technology team members through formal and informal channels.
People Engagement ≥ 85%
1:1 Quality Measure ≥ 7/10 (as an individual they still hold a 1:1 quality metric with their leaders)
Wellbeing Measure ≥ 7/10
Development plan executed ≥ 90%
Financial Management ± 5%
40 Business Relationship Management with the Manufacturing & Ag Leadership Team - Build strong, influential relationships and decision-making processes with key business stakeholders, shaping demand into a compelling Manufacturing & Ag Portfolio for that optimises the sequence of implementation of capabilities constructed by Global & Regional Teams.
Portfolio and Demand Management to drive business planning and develop prioritised demand management plans for assigned business portfolios. Builds and maintains the business technology roadmap as the key driver of business engagement. Ensures quality value cases are defined to enable technology capability.
Technology Advisory establishes and maintains technology risk within Ag & Manufacturing
NPS ≥ 10
Technology BRM Performance Reporting Monthly ≥ 90%
Portfolio Review Quarterly ≥ 90%
Risk Review ≥ 90%
35 Product Delivery - Oversight for India product delivery across key capabilities of: • Ensure the design of the organization's Manufacturing and Agriculture systems and processes is meeting current and on-going business requirements.• Facilitate the development and Implementation of global products to drive efficiency and standardization. Work with business stakeholders on user adoption.• Facilitate the development of Detailed Feasibility Studies (DFS) for proposed initiatives including cost of proposed systems and supporting business justification.• Maintain integrity of the global design. Ensure that all enhancements have measurable return on investment, follow the design principles for global applicability and only deviate where legal and regulatory requirements dictate. Focus on standard "out of the box" functionality and minimize customization.• Deploy and implement systems and tools.• Key activities and expectations include:• Capturing and documenting comprehensive business requirements for global initiatives.• Creating functional specifications (translating global business requirements into instructions that can be used by the technical developers to design the solution);• Delivering high quality technology solutions that meet business requirements within the agreed upon schedule• Assisting in evaluation and selection of new software solutions;• Creating/writing zero level and system integration tests scripts and reviewing with business users to ensure proper User Acceptance testing (UAT) scripts have been created and executed by the business for the system/enhancement;• Supporting the business during hypercare and ensuring that solutions are stable before they get handed over to operational teams for steady state support.• System Enhancement and Upgrades: Evaluate impact of Enhancement pack and Service pack upgrades and work with Product owners and business to ensure the new functionality offers payback and cost savings. Test the solution prior to go live and support the business through Hypercare periods.
Product NPS ≥ 20
10 Service Management : Ensure the efficient delivery of Technology services to Ag & Manufacturing served within agreed SLAs and financial targets. Ensure Technology Service Owners are aware and accountable for Service SLA's and builds plans back to green for SLA's that are at risk.
Ensure critical incident resolution within SLA's (escalation path)
Ensure that Value created by project and process improvement is well reflected in the cost centre and in the P&L of the company. Budget & Capital management for the domain of accountability
Ensure effective Problem management by continuously looking for improvement using issue identification, root cause analysis, issue resolution, testing and appropriate change management), Target being that Issue do not reoccur anymore
Technology Service Portfolio Performance Review ≥ 95%
5 Analytics - Adoption of global Manufacturing and Agriculture Data & Analytics products. Continue to modernize data reporting and dashboards to improve use of data for decision making and strategy. Enforce global data governance process adoption. Work with all leaders in the function (global and in region) to "champion" the use of data-led decision making.
Customer attrition ≤ 5%
Skills, Knowledge & Experience.
Skills• Strong business partnering: ability to engage, interact, influence, and be a trusted and credible internal adviser.• Change leadership - agile, manages stakeholders' expectations, brings together people, process and technology change in a dynamic operating environment.• Excellent facilitator, well organized with highly effective written and verbal communication skills• Demonstrated learning agility.• Ability to translate a business need into well-articulated requirements.• Ability to analyses a critical path - drive progress against tight milestones and where applicable deep dive into critical areas. Project, planning and estimation management skill set.• Problem solving - determine the source of a problem and find an effective solution.• Externally connected within business & technology communities.• Active Listening - understanding needs of business users/customers and working with functional groups.• Negotiation Skills - requires strong decision making and negotiation skills to influence and persuade in their working relationships.• Formal Presentations - required to present information to IT staff at all levels and business users/customers.• Tact and diplomacy - ensure professionalism when dealing with internal customers and outside vendors.
Knowledge
Academic:
Must have: Bachelor's degree in a Business or IT discipline.
Commercial acumen to drive business performance Nice to have:
Professional/Technical Accreditations:
Must have: Nice to have: Project Portfolio Management Certification (PMBOK, Prince2, etc)
SCRUM Master Certification
Business Analysis Certification (BABOK - Level 3 CBAP)
Six Sigma Certification
Experience• Demonstrated success in building high performing teams & influencing and engaging stakeholders.• 5+ years' experience within Technology, either as a Business Analyst, Technology Leader for a business / Function or business leader of major Transformational Program initiatives.• 5+ years Business Analysis, including Business Case Development• Proven experience working on major digital and technology product delivery. Proven expertise in collaboration and influencing business stakeholders, as well as mentoring people.• Proven inter-personal skills in dealing with people at all levels of the organization.• Significant technology related change and project leadership experience.• 5+ years working with an outsource partner• FMCG / CPG industry, where the advice given and decisions made had a measurable impact on the profitability or effectiveness of the organization.• Working knowledge of Lean / Six Sigma principals would be desirable, but not mandatory• Demonstrated experience in deployment of digital products.• Demonstrated experience in Manufacturing Management in SAP S/4 Hana & SAP ERP including PPS, MRP, QM, aATP and Fiori. Colos, FactoryTalk, OSIPi• Demonstrated experience of Digital manufacturing and IioT.• Working knowledge of data to insights change leveraging SAP Cloud Analytics and MS PowerBI.• Preferably Demonstrated experience in Agriculture Management in SAP, Vistex • Working knowledge of Farm management Systems would be desirable including Farmbrite, Agrivi, Trimble, etc will be good to have.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
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Job Family: Information Technology
Division: Global Digital Technology
Department: IT IND
Location(s): IN - India : Haryana : Gurgaon
Company: McCain Foods(India) P Ltd