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Prefect

Solutions Engineer

Posted 8 Days Ago
Easy Apply
Remote
Junior
Easy Apply
Remote
Junior
As a Solutions Engineer at Prefect, you will manage customer technical relationships, providing solutions and fixing issues. You will develop integrations, uphold documentation policies, and work closely with sales and customer success teams. Your role includes building scalable processes and advocating for your ideas while ensuring a simple user experience.
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About Prefect:

Prefect is the open-source data workflow automation platform that empowers teams to build resilient, failure-tolerant workflows with the flexibility to adapt to any data challenge, ensuring reliable, on-time results even in the face of unexpected issues. Our remote first company is singularly focused on this vision, and every team member directly contributes to its advancement. Every role solves a problem, and everyone can see exactly how their work helps achieve our mission.

To that end, we've carefully created a supportive, high-performance culture - the operating system of our company - that empowers our team to do the best work of their careers and achieve their personal and professional aspirations.

We are looking for folks who want to join a remote-first team #LI-Remote to build an equally amazing company and product.

Role Summary:

As a Solutions Engineer at Prefect, you will be a primary contact with our customers. You will own the technical relationship and be responsible for their success. You will find a balance of providing them with solutions using existing functionality and advocating on their behalf by supporting their use cases during our internal product planning sessions.

 

We expect our Solutions Engineer to be product focused and enthusiastic to take on new challenges and drive our product and culture forward. You will be tasked with building processes and operations that scale in addition to building close relationships and processes with other members of our organization, primarily in engineering. You will proactively identify opportunities for improvement, build consensus, track risks and dependencies and lead projects to completion with a positive attitude.

 

You will report to the Manager of Solutions Engineering, Rob.

What You'll Do:

  • Engage directly with customers to design, develop and deploy solutions
  • Develop a clear, technical understanding of our solution, best practices and competing solutions

  • Build technical solutions for customers using Prefect

  • Build and support long-lasting, mutually beneficial relationships with new Commercial clients

  • Present and demonstrate the value of Prefect from a technical perspective to prospective clients

  • Help bring in new business to Prefect through, achieving monthly revenue goals

Your Qualifications:

  • 2+ years of experience as a solutions engineer

  • 2+ years of working in a customer facing role

  • 2+ years of Python experience

  • 2+ years of experience in at least one major cloud platform (Azure, AWS, or GCP)

  • 1+ years of experience working with databases (ex. PostgresSQL)

  • You genuinely care about the customer experience and want to ensure customers are happy and utilizing the product

  • Deep discovery skills and the ability to uncover problems

  • Robust work ethic, you never settle for "good enough"

  • Experience delivering projects from creation to production

What You'll Get in Return:

We take care of our team- our benefits are top-notch so that employees can work comfortably from wherever in the world they call home. Check out some of our most exciting benefits offered below.

  • Remote-first team with flexible-first culture
  • Equity Stock Options
  • 401(k) with 5% company match (vests immediately!)
  • Unlimited PTO
  • Medical, Dental and Vision insurance
  • Generous Parental Leave
  • Life Insurance and Disability benefits
  • $800 remote work stipend for whatever you need to work (food, wellness, equipment etc.)

And that is just the start, there's more! For more info check out our top-of-the-line benefits and perks on our careers page.

The U.S. base salary range for this full-time position is $80,000- $111,000. Our salary ranges are determined by role, level, and work location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your recruiter can share more about the salary range for your preferred location during the hiring process. Please keep in mind that equity is not included in the range provided above and will represent a significant part of your total compensation. Benefits and any bonus or incentive compensation is also not included in the range provided above.

Belongingness at Prefect:

Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.

Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.

Equal Opportunity at Prefect:

Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.

Sarah is a real live person (👋🏻) and is looking forward to learning more about you through your application.

Top Skills

Python
SQL

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