Copeland Logo

Copeland

Sr. Engineer/ Section Manager - Application Support

Reposted 11 Days Ago
Be an Early Applicant
In-Office
Mumbai, Maharashtra
Mid level
In-Office
Mumbai, Maharashtra
Mid level
The role involves new product qualification, handling customer issues, providing training on compressor applications, and assisting sales with technical documentation related to HVAC systems.
The summary above was generated by AI

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

Key Responsibilities

Description of duties & activities

1

New Product Qualification –

  • NBO’s Of AC ,Integrated solutions ,  Refrigeration , Heat Pump & Flow  For North, West & East India
  • Share technical documentation required by customer
  • Discussion of test plan & samples
  • Coordinate with sales for samples & delivery
  • Coordinate with Customer for sample evaluation / qualification
  • Address pilot production & post field testing issues

2

Handling Customer Issues, Coordination between Plant / Quality & Customer to share inputs / Resolve Line / Field Issues

  • Updation of customer issues in oracle service portal
  • Discussion / visit to customer to understand the issue
  • Share inputs to customer for resolution after talking to plant / engineering
  • If needed arrange compressor for tear down & share findings
  • Coordinate with plan / engineering / customer to plan action for resolution
  • Coordinate with plant if any mfg related issues reported & arrange for CAPA

3

Training To Customers On Compressor Applications

  • Prepare a training calendar & identify target customers
  • Address customer training request  & understand the need
  • Prepare the training material & deliver the training

4

Cold Chain Design Support Based on Sales team / Customer Input

  • Get inputs from Sales / Team / Customer for heat load calculations
  • Calculate the heat load based on input received on application & share report
  • Selection of system components like condensing unit / expansion valve etc

5

  • Assist Sales / Mktg By sharing inputs on Technical documentation for Customer

    Education and Professional Qualifications:

    B.E. Mechanical , M Tech Thermal Would Be Preferred. With Exposure To HVAC electronics. Min 7 years experience

    Requirements and Attributes:

  • Should Be From Air Conditioning / Refrigeration Indistry
  • Should Have hands On experience  In HVAC System Testing Or Service
  • Person With System Engineering , Testing , Service & Technical Support Activity background
  • Good Communication Skills Sets – Written / Oral
  • Leader Ship Skill sets – Mentoring , team Working

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.  

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

 

Equal Opportunity Employer 

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Top Skills

Hvac
Oracle Service Portal

Similar Jobs

An Hour Ago
In-Office
Pune, Maharashtra, IND
Junior
Junior
Healthtech • Logistics • Pharmaceutical
This role involves reviewing requirements, translating them into test cases, collaborating on test plans, coding custom testing, and driving quality through automated testing and defect analysis.
Top Skills: .NetApi Testing ToolsAzure DevopsBug Tracking SoftwareC#CucumberHTML/CSSJavaScriptMicrosoft Office SuitePlaywrightPostmanPowerbuilderPythonSeleniumSoapuiSQLTestcollabTypescriptVisual Basic
2 Hours Ago
Hybrid
Mumbai, Maharashtra, IND
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves supporting sales cycles for Strategic Portfolio Management solutions, conducting presentations, and collaborating with teams to enhance product offerings.
Top Skills: Agile Management SolutionsEnterprise ArchitectureProject Portfolio ManagementServicenow
2 Hours Ago
Hybrid
2 Locations
Senior level
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Senior Engineer for Large Language Models, you will create GenAI applications, develop RAG-based pipelines, and optimize prompt engineering.
Top Skills: AWSAzureAzure OpenaiData ScienceGen Ai ToolsLangchainPythonVector Db

What you need to know about the Delhi Tech Scene

Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account