Date Posted:
2025-02-03
Country:
India
Location:
Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.
Job Title
Director, Salesforce Lead
Years of Experience: 12 – 17
Role Overview:
Responsible for the overall strategic direction and management of OTIS corporate Platform Governance and administration as well as Software Development, Maintenance, and strategy pertinent to the Salesforce. The role is remote, with a preference for an individual based in Bangalore India.
On a typical day you will:
- Establish, maintain, and promote Software Development and Maintenance disciplines through the development of effective standards and governance and monitor methodology, tools, templates, standards, policies, and procedures as well as define quality assurance processes in the enterprise Salesforce applications and environment.
- Drive the adoption of standard work processes, application functionality, compliance/security guidelines, integration design, and data standards
- Manage and oversight of Salesforce licenses, cost allocations, Salesforce purchase orders, invoices, and requisitions.
- Defines and enables architectural platform models to support complex and worldwide business organizations as well as lead the sandbox environment management.
- Establish and lead a group of Salesforce architect(s), developers, consultant(s), and administrators focusing on the Salesforce platform end-to-end and leveraging the full depth and expertise of the Salesforce products and technical solutions.
- Define, implement, and maintain global security model and lead the administration of user and license management, roles, profiles, permissions, public groups, sharing rules
- • Partner with Salesforce and implementation partners to enable a consistent methodology that enables sustained user adoption at a global scale.
- Lead and manage global solutions release window planning and overall release cycle
- Establish and maintain robust governance, voice of the customer program, and liaise with Salesforce and Partners to find solutions that best solve the business problems and provide a best-in-class user experience.
What You Will Need to be Successful:
- Over all 12+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position and demonstrated experience in establishing organizational structure and allocation of duties through management of subordinate teams.
- Minimum 5+ years of demonstrated experience as Salesforce Certified Technical Architect / Salesforce Certified Solutions Architect and/or Salesforce Certified Developer
- Experience with Salesforce licenses structures and end-to-end license management process, as well as effective vendor management
- Proven experience in Salesforce platform, Integrations, Automation features, Field Service, and Service cloud.
- Demonstrated project management experience in organizing, planning, and executing large-scale projects from conception through implementation.
- Demonstrated experience and knowledge in designing and developing enterprise-grade software.
- Experience with source control management systems and continuous integration/deployment
- Demonstrated effective verbal and written communication skills with ability to take highly technical information and present to all levels of management, technical staff, and business/professional contacts. Strong consulting and interpersonal skills.
- Change Agent capable of motivating and inspiring a team.
- Analytical abilities, result-focused, action-oriented, and ability to work effectively with customers and IT Leaders.
- Ability to learn quickly and thoroughly in rapidly changing conditions.
- Demonstrated proficiency in leading and developing multi-disciplined work teams in the development, implementation, and maintenance of large-scale integrated systems across multiple hardware and software platforms
- Strong technical knowledge of computer languages (including information management systems), applications, operating systems, terminology, communications, networks, and hardware capabilities
- Demonstrated knowledge of system integration issues between diverse platforms.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].
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