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ServiceNow

Director, Mid-Market Sales

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Hybrid
Bangalore, Bengaluru, Karnataka
Hybrid
Bangalore, Bengaluru, Karnataka

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
You will oversee the growth of a regional sales development organization for [INSERT REGION HERE] as it guides the region's revenue pipeline and talent pipeline.
What you get to do in this role:

  • Manage team leaders (1st line managers), ensuring all teams exceed quarterly quotas and targets
  • Inspire the regional sales development organization to create repeatable, predictable, high-quality pipeline from select accounts
  • Mentor your team members according to the demands of the business and their individual professional goals
  • Strengthen the sales development charter, service level agreements, and measurements
  • Establish relationships and interlock with partners in Sales, Marketing and Operations; represent the sales development organization across the business; serve as the expert at executive briefings and business reviews
  • Ensure understanding of resource use within the assigned area or region


Qualifications
To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience as a successful individual contributor in sales or marketing or business owner
  • 3+ years experience leading a team in enterprise software sales or equivalent
  • Experience leading successful sales development organizations in the B2B and SaaS market
  • Experience overachieving on goals
  • A high degree of expertise in sales development tools including: Data sources, CRM, marketing automation, and email/phone engagement
  • Proficiency in sales development and selling methodologies: variety of outbound prospecting practices and lead qualification


Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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