Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionTeam Summary
Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers –consumers, businesses, large corporations and governments - to pay or be paid.
A unique opportunity exists to join Visa Vietnam & Laos market team, one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world.
Why is it important to Visa:
Visa’s mission is to connect the world through the most innovative, reliable and secure global payments network – enabling individuals, businesses and economies to thrive. Deepening partnerships with merchants and acquirers are a critical component of Visa’s expanding access and digital infrastructure strategy. This role will have the opportunity to contribute towards expanding payment acceptance and drive everyday card usage in emerging and high-growth Vietnam & Laos markets. Reporting to the Head of Products & VAS, Vietnam & Laos, this role will be pivotal in defining Visa’s Vietnam and Laos Acceptance strategy, go-to-market planning and executions.
What a “Acceptance Products Director” does at Visa:
The “Acceptance Products Director” will lead the Acceptance strategy in the Vietnam & Laos markets, focusing on increasing Visa card penetration in daily spend categories and expanding acceptance among emerging merchant segments.
The position requires a strategic thinker with strong execution capability, able to collaborate effectively with acquiring partners, merchants, fintechs, and internal stakeholders to deliver measurable business growth.
In this role you will:
- Lead market acceptance strategy to grow Visa card penetrations in Vietnam & Laos, across face-to-face and eCommerce merchants, expanding Visa reach
- Own execution & rollout of Visa Acceptance Solutions across small businesses (SMB) and everyday spend segments, including quarterly milestone tracking, issuer onboarding, and merchant acquisition campaigns
- Work closely with Visa Account Executives of Payment Facilitators & Acquirers to co-develop accounts planning, strategies and campaigns aimed at opening new acceptance points and expanding merchant coverage in market.
- Lead economic sensitivity analyses, aimed to deploy tailored commercial actions (i.e., merchant / segment economics adjustments, secure pricing & economics proposals and approvals based on merchant feedback and market conditions in Vietnam and Laos
- Improve acceptance infrastructure among face-to-face merchants by launching and scaling Tap to Phone, Scan to Pay with interoperability, and expanding NFC adoption to enable seamless and inclusive payment experiences.
- Support e-Commerce card acceptance, partnering with cross-functional teams to drive Token penetration, launching Click to Pay, and deploying CyberSource and security solutions to enhance volumes and trust.
- Size merchant categories across face-to-face and e-Commerce segments to quantify cash usage, and develop targeted strategies to increase Visa acceptance and drive cash displacement through tailored product, pricing, and engagement initiatives
- Partner closely with Visa Commercial teams to expand acceptance among SMB merchants, with a focus on touristic areas, and collaborate with Visa Government teams to provide strategic input and thought leadership for opening acceptance in Transit and Government use cases.
- Develop and champion thought leadership on merchant acceptance in Vietnam and Laos, providing strategic insights, market intelligence, and forward-looking recommendations to shape Visa’s positioning and influence ecosystem evolution.
What you will need:
- Bachelor’s degree or equivalent required; MBA is a plus. Minimum 12 years of experience in payments, acquiring, merchant business development, or product leadership roles; proven track record in market development and acceptance growth initiatives
- Strong understanding of acquiring business, merchant acceptance, and merchant solutions
- Strategic and analytical mindset with strong execution skills
- Ability to design and deliver commercially viable go-to-market strategies
- Excellent negotiation skills for business agreements and managing relationships and high level of curiosity to learn Visa products and services
- Hands-on approach to directly managing clients’ counterpart & internal Visa stakeholders, directly working on required tasks
- Proven ability to multitask in a fast-paced environment with efficiency and professionalism with demonstrated problem-solving skills and strong business acumen.
- Excellent communication skills, both verbal and written, in English and Vietnamese
- Flexibility to business travel for Client meetings (Hanoi, Ho Chi Minh, Laos)
- Proficiency in Microsoft Office tools and business case development
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
