DIGITAL SECURITY - IAM - Azure AD

Capability, Knowledge and Experience:
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Must have excellent and demonstrable working knowledge of modern Identity & Access Management systems in a hybrid model, acting as a technical expert in the following areas:
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Active Directory & Microsoft Entra ID (formerly Azure Active Directory) / Microsoft Entra Connect (formerly AD Connect) / Microsoft Entra Seamless Single Sign-On (Seamless SSO)
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Active Directory Federated Services (ADFS)
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Conditional Access
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Multi-Factor Authentication (MFA) / Self-Service Password Reset (SSPR)
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Role-Based Access Control (RBAC) / Microsoft Entra Privileged Identity Management (PIM)
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Enterprise Application (SSO) & Application Registration
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Strong working knowledge of current security standards, protocols, and features including but not limited to SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2.
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Strong experience in using cloud-based identity models, including external identities (B2B & B2C).
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Hands-on ability to troubleshoot and resolve complex issues across IAM technologies.
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Highly advantageous (but not essential) technical experience includes:
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Microsoft Identity Manager (MIM)
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Microsoft Entra ID User Provisioning (Joiners / Movers / Leavers)
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Microsoft Entra ID Governance (Identity Protection, Access Reviews, Entitlement Management)
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PKI Certificate Management
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Excellent communication skills, both verbal and written, with colleagues, clients, and customers at all levels; a strong communicator who develops relationships for mutual gain.
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Highly motivated and solution focused.
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Experience applying ITIL best practices to key processes, including incident, change, and problem management.

Responsibilities

Takes personal ownership and pride in the quality of solutions delivered.
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Proactive in keeping skills up to date and maintaining awareness of developments in the IT industry.
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Good knowledge of analytical techniques, methods, and problem-solving skills.
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Comfortable working with senior staff, both business and IT.
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Experience working with outsource partners and delivering solutions into support.
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Excellent documentation skills.

Qualifications

An undergraduate degree in Computing, Information Technology, or a related technical discipline is highly desirable, or equivalent professional accreditation.
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One or more of the following certifications is preferred:
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Microsoft Identity and Access Administrator
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Microsoft 365 Certified: Enterprise Administrator Expert
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Microsoft Certified: Azure Security Engineer Associate (or equivalent security-focused certification)
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Additional relevant Microsoft Entra or security certifications will be considered an advantage.
Personal Characteristics:
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About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.