The Digital CRM Consultant develops and customizes Certinia PSA modules on Salesforce, implements workflow automations, and collaborates with stakeholders on solution design.
A Certinia PSA Salesforce Developer specializes in the design, development, and implementation of solutions within the Certinia PSA platform, which operates on Salesforce(AppExchange). The role focuses on customizing and optimizing Certinia modules such as Professional Services Automation (PSA), for time cards and resources, Projects and assignmentsKey ResponsibilitiesDevelop, customize, and enhance Certinia PSA modules and related Salesforce applications.Implement workflow automations to streamline business processes.Collaborate closely with functional consultants, business stakeholders, and technical teams to define requirements and develop scalable solutions.Ensure adherence to Salesforce best practices, platform governance, and security standards.Troubleshoot issues, optimize system performance, and handle upgrades or enhancements.Deliver end-to-end implementations from design through deployment and support.
Top Skills
Certinia Psa
Salesforce
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