What you can expect
As part of this team, you will be working in a fast-paced, high-impact environment. Collaborating closely with Developers, Infrastructure Engineers, and Product teams to build and maintain resilient systems. The team focuses on automation, continuous integration and deployment (CI/CD), observability, and cloud-native operations to support Zoom’s UCaaS and CCaaS Services.
This team is responsible for deploying and managing services across multi-cloud environments. The team handles multiple services like Zoom Phone, Zoom Contact Center, Zoom Virtual Agent and WorkForce Management.
About the Team
Zoom DevOps Engineers are the driving force behind the seamless functionality and continuous availability that defines the Zoom's unparalleled user experience. This team builds and deploys UCaaS and CCaaS services, manage their cloud infrastructure, develop automation to reduce manual effort, and take ownership of on-call responsibilities.
What we’re looking for
Have 3+ years of experience in DevOps, Automating build pipelines, or SRE roles.
Demonstrate proficiency in Python/GO , Bash, Linux.
Show experience deploying and monitoring large-scale cloud production systems.
Exhibit capability in supporting 24x7 or 12x7 on-call rotations for DevOps or SRE operations.
Demonstrate hands on skills with Kubernetes, AWS, OCI, Git, CICD, Terraform and Grafana.
Possess working knowledge of SQL, MongoDB, Elasticsearch, Prometheus, and Alertmanager.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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