Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
We are looking for a Job Profile Operational Engineer II:
Job Summary
The CSG Assure team develops advanced telecom testing software solutions used by mobile operators across the globe, including leading operators like AT&T, Tata, Orange.
CSG Assure is an artificial test traffic generation platform consisting of a central cloud-based application and a test network of over 1 000 test probes in 200 countries simulating mobile users globally.
We are seeking a dynamic professional to lead the critical function of test network management and operations. This leadership role ensures operational excellence in maintaining a high-quality test environment for our mobile operator customers.
You will be leading a team of test network support analysts who monitor and manage the network of test probes.
Key Responsibilities
- Perform daily Operations in CSG's VMware Virtualization environment.
- Lead private cloud modernization projects to transform traditional infrastructure into automated, resilient, and cloud-native platforms.
- Architect, design, and maintain CI/CD pipelines supporting enterprise-scale applications.
- Drive adoption of Infrastructure-as-Code (IaC) for provisioning and configuration management.
- Implement containerization and orchestration platforms (Docker, Kubernetes, OpenShift) to modernize workloads.
- Enhance monitoring, observability, and incident response frameworks (Zabbix, SCOM, Graylog, ELK stacks).
- Optimize private cloud platforms (VMware, AWS, Azure) for scalability and performance.
- Ensure security, compliance, and governance in cloud operations.
- Collaborate with architects, developers, and business stakeholders to align modernization strategy with enterprise goals.
- Mentor and coach DevOps engineers, fostering a culture of automation and continuous improvement.
- Contribute to Agile/DevOps adoption across teams and influence best practices.
Qualifications:
- Bachelor’s or master’s degree in computer science, Engineering, or related field.
- 3–5 years of DevOps / SRE / Cloud Engineering experience with good knowledge in VMware Virtualization administration.
Required skills:
- Good knowledge in VMware Virtualization Operations.
- Deep expertise in private and public cloud platforms (VMware vSphere, AWS EC2).
- Proven experience in CI/CD design and automation (Jenkins, Azure Devops, Puppet, Chef).
- Proficiency in scripting/programming (Bash, Ruby, Python, Perl, JavaScript, and PowerShell).
- Expertise with containers and orchestration (Kubernetes, Docker, OpenShift).Strong knowledge of networking, storage, and security in private/hybrid cloud environments.
- Demonstrated experience in modernizing legacy systems into cloud-native or containerized platforms.
- Knowledge of microservices architecture.
- Familiarity with DevSecOps practices.
Soft Skills
- Strong leadership and collaboration skills with cross-functional teams.
- Ability to translate business goals into technical solutions.
- Excellent communication, documentation, and presentation skills.
- Strategic thinker with hands-on execution ability.
- Optional / Preferred Skillset (AI & Automation)
- Exposure to AI/ML-driven automation for cloud operations (AIOps).
- Experience with AI-assisted monitoring, anomaly detection, or predictive analytics to improve system reliability.
- Familiarity with integrating AI/ML pipelines into CI/CD workflows (e.g., deploying ML models in production).
- Awareness of Generative AI tools to accelerate automation (e.g., script generation, documentation, chat-ops).
CSGer Perks & Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
- View More Benefits (https://www.csgi.com/careers/)
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Location(s):
IN.Bangalore.Remote
Location(s):
India RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
