At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
About the Role
We are looking for a highly skilled Dev Ops Engineer to join Payments Application Operations team in Pune , India. The ideal candidate is passionate about reliability, automation, performance, and building scalable systems that support customer environments across a wide range of infrastructures on the cloud.
This role combines DevOps engineering expertise with strong problem-solving skills, ownership, and an obsession for operational excellence.
You will work closely with DevOps, and Customer Success teams to ensure that our environments are stable, secure, and continuously improving.
Responsibilities
Environment & Deployment Ownership
Own and support our SaaS customer environments on Azure Cloud.
Manage release deployments, upgrades, hotfixes, and environment provisioning.
Ensure high reliability and availability through proactive monitoring and automation.
Drive configuration and environment consistency across multiple customers.
Reliability, Monitoring & Incident Management
Set up and maintain observability stacks (metrics, logging, tracing).
Handle production incidents: triage, mitigation, root cause analysis, and follow-up actions.
Establish SLOs, SLIs, and error budgets together with R&D and DevOps.
Improve mean-time-to-detect (MTTD) and mean-time-to-recover (MTTR).
Automation & Tooling
Automate repetitive tasks and operational processes (Terraform, Ansible, scripting, pipelines).
Implement safeguards, self-healing mechanisms, and automated validation steps.
Performance, Scaling & Optimization
Monitor performance and capacity across all environments.
Security & Compliance
Ensure systems follow security best practices and vulnerability remediation.
Maintain environment isolation, access policies, and audit trails.
Cross-Team Collaboration
Partner with DevOps, R&D, and Customer Success to deliver a smooth customer experience.
Provide technical guidance and documentation to internal teams.
Participate in on-call rotation.
Required Skills: 5+Yrs
4+Yrs Hands-on experience with Kubernetes, Docker, and container orchestration.
3+Yrs in CI/CD tools (Jenkins, Azure Pipelines, GitHub, etc.).
3+Yrs Expertise in cloud platforms (Azure, GCP, AWS – at least one is required).
4+Yrs Scripting proficiency (Python, Bash, or similar).
3+Yrs Experience with IaC (Terraform, Helm, Ansible).
3+Yrs Familiarity with monitoring tools (Prometheus, Grafana, etc.) who can create Monitoring in tool (like Grafana)
Strong experience with networking fundamentals, and distributed systems.
Strong debugging and troubleshooting skills across distributed environments.
Nice to Have
Experience supporting enterprise customers.
Background in FinOps or cost optimization.
Exposure to data-heavy or high-throughput systems.
Soft Skills
Ownership and accountability mindset.
Strong communication skills.
Ability to work under pressure during incidents.
Team player with a passion for continuous improvement.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· ESG: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
