As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
At Ciena, we believe in powering the world’s connectivity through innovation, expertise, and the passion of our people. As a Professional Services Delivery Architect for Blue Planet, a division of Ciena, you will play a pivotal role in shaping how customers realize value from our intelligent automation and services solutions. This is a high‑impact opportunity to lead complex transformations, influence solution strategy, and guide global delivery teams—while helping customers modernize and automate critical operations.
How you will make an impact:
• Lead solution delivery activities across multiple customer engagements, ensuring high‑quality, on‑time, and on‑budget outcomes
• Provide strategic guidance to project teams, offering expert leadership on solution design, implementation challenges, and risk mitigation
• Review and approve architecture, design documentation, and test strategies to maintain consistency and excellence across projects
• Facilitate customer workshops to define technical architectures, develop solution specifications, and align scope, timelines, and budget
• Mentor global teams on best practices, industry trends, and implementation approaches for Blue Planet solutions
• Manage complex stakeholder relationships and navigate challenging delivery scenarios with clarity and confidence
• Oversee internal delivery activities, drive process improvements, and contribute to the evolution of consulting methodologies.
The must haves:
• 10+ years of experience in a functional or technical lead role within the communications or related industry (+)
• 10+ years of experience delivering or implementing large‑scale OSS or BSS projects (+)
• 7+ years in Solution Architecture roles supporting complex, global programs (+)
• 7+ years managing distributed teams and supporting professional development of team members (+)
• Hands‑on experience designing and delivering software solutions built on configurable, commercial off‑the‑shelf platforms
• Strong leadership, communication, and stakeholder‑management capabilities
• Bachelor’s degree in computer science, engineering, information systems, or a related discipline
• Ability to travel as business needs require
Nice to haves:
• Experience implementing Blue Planet solutions or similar automation platforms
• Expertise building integration patterns across large‑scale, multi‑system environments
• Strong analytical and advanced troubleshooting abilities
• Experience influencing cross‑functional teams and executive‑level stakeholders
• Ability to lead change, improve delivery processes, and drive operational efficiency
• Exceptional time‑management, written communication, and presentation skills
• Demonstrated ability to build rapport with customers and internal teams
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
