Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Delivery team to partner with the Business.
As a Product Delivery Vice President within the Corporate and Investment Banking Wholesale Lending Services team, you ensure the stable, scalable, and timely delivery of lending products and solutions. You collaborate closely with cross-functional partners, build and maintain critical stakeholder relationships, and promote continuous value realization throughout the product lifecycle.
Job responsibilities
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify methods to boost efficiencies
Provide user support during production incidents and proactively communicate status
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Implement transformational process and product through cross functional areas within WLS
Partner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiences
Refine product backlog in JIRA, and use cases with exceptional detail and discipline
Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor.
Work on developing an automated regression testing suite for the platform i.e. build on the domain and process skills, write test cases using the designated testing tools within the firm.
Manage PROD support activities i.e. simulation of user issues, timely resolution of priority queries, issue prioritization, escalation and stakeholder engagement.
Represent the user group by presenting documented requirements to the technology teams
Required qualifications, capabilities, and skills
Minimum 12 years of experience or equivalent expertise in product management or a relevant domain area
Sound understanding of credit monitoring processes within a global banking set up.
Keen understanding on covenants monitoring, borrowing bases and security valuation modules etc. Tracking and understanding task SLAs etc. Understanding of simple and complex credit agreements.
Experience executing operations change readiness activities
Experience in large scale, cross-functional initiatives and passion for process innovation, design, and technology
Experience in Agile methodology
Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint is a must.
Bachelor’s Degree or equivalent experience
Preferred qualifications, capabilities, and skills
Developed knowledge of the product development life cycle
Experience within large Financial Services firms preferred
Experience with implementing and using workflow tools
Commercial banking facility covenant monitoring processes
Certified Scrum Master or Certified Product Owner
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
