Handle debt collection and customer contact to resolve outstanding insurance payments, record repayment arrangements, process premiums and bank debit forms, follow up policy cancellations/lapses, respond to debtor queries, prepare monthly reports, and perform related administrative tasks.
Main Duties and Responsibilities
- Assist in debt collection of Swan Life Ltd.
- Contact customers to find solution for the settlement of outstanding payments and record repayment facilities.
- Respond to customer’s (debtors) queries in a timely manner and handle any dispute.
- Prepare monthly reports.
- Process first premiums.
- Verify the bank forms (direct debit / standing order) before sending to banks.
- Follow-up of cancellation and lapses of life insurance policies.
- Perform administrative duties.
Candidate's Profile
- Higher School Certificate (HSC) or equivalent.
- Minimum 1 year working experience in credit control and customer service.
- Proficient in Microsoft Excel.
- Good communication and negotiation skills.
- Be a team player.
Note: Offer will be made initially on a fixed term contract of 3 months.
The Company reserves the right:
1. To convene only the best qualified candidates to participate in the selection exercise.
2. Not to make any appointment following this advertisement.
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What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
