Creative Operations Director

Superside is redefining creative operations with AI-powered automation, streamlined workflows, and a scalable, high-impact model that challenges traditional agencies. As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently. This role is a blend of strategy, execution, and leadership. You’ll optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration. As Superside continues to grow, you’ll play a key role in ensuring our creative operations evolve to meet the demands of global brands.

What You'll Be Doing

• Lead the selection and implementation of creative tools like Figma, Adobe Suite, Asana, and AI-powered automation solutions.
• Develop and refine creative workflows for briefing, quality assurance, and asset delivery to improve efficiency.
• Standardize creative templates, best practices, and processes that enhance scalability.
• Leverage AI and automation to streamline production without sacrificing creative excellence.
• Establish and track performance metrics to drive operational improvements.
• Collaborate with Creative, Project Management, and Leadership teams to align priorities and enhance customer experience.
• Build and develop a high-performing, globally distributed team, setting clear goals and driving execution.
• Foster a data-driven decision-making culture that encourages efficiency, speed, and continuous improvement.

What You'll Need to Succeed

• Proven success in creative and delivery operations, with experience leading teams in a fast-paced, global environment.
• Deep understanding of creative workflows, tools, and industry best practices.
• Hands-on experience with AI-powered creative tools and automation solutions in a business context.
• Strong ability to build, implement, and own scalable processes that balance speed and quality.
• A mindset focused on automation and efficiency, solving problems with tools rather than increasing headcount.
• Exceptional stakeholder management skills, with experience working cross-functionally.
• Inspirational leadership qualities, with a track record of hiring, developing, and leading high-performance teams.
• Strategic and analytical thinking, with a customer-centric approach to decision-making.
• Resilient and adaptable, able to navigate challenges and push creative operations forward.