Country Operations Manager, India

What you will be expected to do:

• Manage end-to-end warehouse and inventory operations across multiple locations in India, ensuring optimum stock availability, inventory accuracy, and compliance. 
• Oversee dispatch and logistics operations to ensure timely deliveries and efficient forward and reverse logistics management. 
• Drive transportation and warehousing cost optimization through vendor management, contract negotiations, and process improvements. 
• Ensure accurate order processing, dispatch documentation, and sales booking in SAP while monitoring the complete order lifecycle. 
• Manage procurement planning and inventory alignment based on sales forecasts to avoid stock-outs and excess inventory. 
• Manage customer agreements, SLA adherence, operational escalations, and regulatory compliance related to tax and trade policies. 
• Drive process excellence initiatives, including automation, Warehouse Management Systems/Transportation Management System implementation, network optimization, and logistics risk management. 
• Own logistics-related operational KPIs and P&L elements to enhance efficiency and service levels. 
• Lead, mentor, and develop regional operations teams while driving performance through defined KPIs and continuous improvement initiatives.

You might be a strong candidate if you have/are:

• 8+ years of proven experience in supply chain management, distribution, warehouse & logistics.
• Proven experience in managing distribution operations in collaboration with distributors, logistics partners, and sales teams, with a focus on process improvement initiatives.
• Ability to lead and manage remote operations teams with minimal supervision.
• Good analytical and organizational skills with proficiency in SAP, Excel/Google Sheets, and reporting tools.
• Sound understanding of inventory management, transportation, warehousing, vendor negotiations, and distribution networks.
• Exposure to large-scale logistics and distribution operations.
• Good verbal and written communication skills in English and Hindi.
• Good stakeholder management and relationship-building capabilities with internal and external partners.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.