Müller's Solutions
Jobs
Core Insurance SME (Process Advisory, System Optimization, Escalation Support)
Serve as the insurance domain expert for policy, underwriting, claims, and risk workflows. Advise on process improvements and system optimizations, lead stakeholder advisory sessions, support escalations and complex issue resolution, collaborate with IT on implementations, and provide training and knowledge transfer.
Core Insurance SME (Process Advisory, System Optimization, Escalation Support)
RequirementsRequired Qualifications:
Muller's Solutions is seeking a Core Insurance Subject Matter Expert (SME) to drive process advisory, system optimization, and escalation support within the insurance domain. The ideal candidate will bring deep insurance expertise, advising on best practices, optimizing core insurance systems, and providing escalation support to ensure efficient operations.
Key Responsibilities:- Serve as the go-to SME for core insurance processes, including policy management, underwriting, claims, and risk assessment.
- Advise on process improvements, ensuring insurance operations align with industry best practices.
- Provide strategic input on system optimizations, ensuring core insurance platforms are efficient, scalable, and aligned with business needs.
- Lead advisory sessions with business stakeholders to identify gaps and opportunities for system enhancements.
- Support escalation and issue resolution by acting as a subject matter escalation point for complex insurance system challenges.
- Work closely with IT and business teams to implement changes and ensure smooth system transitions.
- Facilitate training and knowledge transfer to ensure teams understand new processes and system functionalities.
RequirementsRequired Qualifications:
- Bachelor’s degree in Business, Finance, Insurance, or a related field.
- Minimum 8+ years of experience in the insurance industry, with a focus on core insurance systems and processes.
- Proven experience optimizing insurance platforms and providing system advisory.
- Deep understanding of policy, claims, underwriting, and risk workflows.
- Strong problem-solving skills, with the ability to analyze complex issues and drive resolutions.
- Excellent communication skills to liaise between business and technical teams.
- Experience with insurance system implementations and escalations.
- Professional certification in insurance (e.g., CPCU, ACII).
- Experience working with digital insurance transformation projects.
- Familiarity with Skadina or other insurance technology platforms.
Similar Jobs
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead Mastercard Services business development across EEMEA for financial institutions, digital payment providers, and related clients. Own the full sales cycle, from prospecting and pitches through contracting and revenue generation. Build executive relationships, develop value-driven proposals, win multi-year engagements, cross-sell services, and coordinate consulting teams. Contribute to project delivery, thought leadership, knowledge management, and refinement of Mastercard’s services value propositions.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads business development for Mastercard Marketing Solutions across regional markets. Owns revenue targets, develops senior client relationships, designs marketing and customer engagement solutions, creates proposals and business cases, negotiates and closes complex opportunities, manages engagements and partners, and demonstrates ROI. Requires strong marketing, commercial, negotiation, executive communication, stakeholder management, and financial services knowledge, with regular travel across the region.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Supports Mastercard’s product and solution commercialization by researching markets, analyzing client and competitive needs, developing business cases, preparing RFPs and executive presentations, and contributing to solution positioning and growth strategies. Collaborates across business units and manages multiple workstreams while delivering clear business insights, recommendations, and client-facing materials.
Top Skills:
Microsoft CopilotExcelMicrosoft PowerpointMicrosoft Word
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
