Coordinator, Logistics Execution

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose:

Responsible for executing all logistics activity for a given perimeter so CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction, and at the cheapest cost to serve to deliver high customer satisfaction.

Major/Key Accountabilities:

• Daily Management of order processing by using TMS software & SAP.
• On-Time Performance to Customers and transport quality tracking and monitoring.
• Logistics Support for CHEP & External Managed Service Customers.
• Dedicated fleet management. Route Management.
• Meet cost, productivity, accuracy, project, and timeliness targets.
• Contact with local customers and third-party providers (Service Centres, D locations, PT Call centres) to deliver CHEP orders. Optimize daily transport planning and execution most efficiently (on time & cost-efficient) for customers and stakeholders.
• Meet on-time delivery (OTD) requirements and follow up on discrepancies with suppliers and Customer Service.
• Maintain proper and accurate Pre-Shipment and Post-shipment Administration.
• Track and Trace: Supervise, plan, and monitor logistics transportation activities including, but not limited to, relocations, issues, collections, customs, and cross-border trips.
• Proof of Delivery
• Over, short, and damaged shipment issues.
• Evaluates, records, and responds to additional/special service requests (i.e. liftgate, inside delivery, etc.).
• Work with transportation providers and freight payment team to ensure proper accessorial cost and flows.
• Handle damage and loss claims.
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Respond to any issues or complaints from customers, sales, and asset management
• Work with other departments to incorporate logistics with company procedures and operations.
• Update and evaluate metrics to assess performance and implement enhancements.
• Ensure that logistics operations comply with laws, regulations, and safety requirements
• Track the plans/goals to reduce carbon emissions associated with storage or transport activities.
• Participate in improvement projects (in the country and across the organization) and actions to drive Supply Chain efficiencies

Experience:

• Logistics execution expertise
• Supply Chain background an advantage
• Experience in an office environment with frequent customer and provider contacts (emails, calls)
• Experience in an environment with urgent requests and comfortable to manage those urgencies
• 2-4 years of experience in related field

 Skills and Knowledge:

• SAP and Transport Management system
• Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
• In-depth knowledge of the logistics industry
• Quantitative ability
• Good attention to detail
• Outstanding analytical, problem solving and organizational abilities.
• Exceptional verbal, presentation, and written communication skills.

Preferred Education

Bachelors - Industrial Engineering, Bachelors - Supply Chain Management

Preferred Level of Work Experience

1 - 3 yearsHybrid Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].