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Forrester

Contracts Analyst

Posted 24 Days Ago
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In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND
Junior
In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND
Junior
Manage contract administration and order approvals within Salesforce, ensure contract compliance with internal policies, support sales negotiation and e-signature processes, report on contract metrics, and drive process improvements and ad hoc audits.
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At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Contracts Analyst reports to the deal desk manager in India and is an integral part of the deal desk team and the finance department. This role needs a highly motivated, detail-oriented, and service-focused individual who works well in a team. The successful candidate will handle several areas of the contract administration process, including order approval, deal negotiation, sales enablement, e-signature support, and document retention, as set forth below.

This is a Finance and Deal Desk Operations role. Legal qualifications or legal contract drafting experience are not required.

Job Description:

  • Execute order approval within Salesforce for all deals; collaborate with sales reps and sales management when needed.

  • Ensure compliance of client contracts with internal business, finance, and sales policies.

  • Answer questions and requests and resolve issues from sales representatives and internal constituents about our order approval process, negotiation of terms and conditions on client paperwork, and contracts-related policies and procedures.

  • Identify and develop process/system improvements that increase efficiency and effectiveness of your role.

  • Identify, gather, analyze, and report on key contract metrics.

  • Participate in ad hoc projects and audits as requested.

Job Requirements:

  • Bachelor’s degree in business administration or any other related field.

  • Finance/contracts and/or sales experience.

  • Keen attention to detail, ability to work under continuous deadlines, and a strong service focus.

  • Good interpersonal skills; the ability to build relationships and interact with all levels across a multicultural, global organization.

  • Excellent organization and communication skills.

  • Proficient with Microsoft Office applications.

  • Experience with Salesforce preferred.

  • Demonstrated critical thinking skills and the proven ability to own the role in a team environment.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. 

 

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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].    

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

 

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

Forrester New Delhi, Delhi, IND Office

New Delhi, India

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