MinIO is the industry leader in high-performance object storage and the company behind the world’s fastest, most widely deployed object store, powering production infrastructure for more than half of the Fortune 500, including 9 of the 10 largest global automakers and all 10 of the largest U.S. banks. Our enterprise offering, AIStor, is engineered to handle the scale, speed, and pressure of modern AI and analytics, from terabytes to exabytes, all in a single namespace.
The Commercial Inbound BDR is responsible for managing and qualifying inbound demand from commercial accounts (organizations under 5,000 employees). This role serves as the first point of contact for prospective customers, ensuring timely engagement, effective qualification, and proper routing to Commercial Account Executives.
What You Will Do
Inbound Lead Management
- Respond rapidly to all inbound MQLs (demo requests, content downloads, form fills, etc.)
- Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing
- Schedule and confirm qualified meetings for Commercial Account Executives
- Document qualification notes clearly within CRM to ensure strong AE handoffs
Live Chat Engagement
- Serve as primary responder for website live chat inquiries
- Engage prospects in real time to understand use case and urgency
- Convert chat conversations into qualified meetings
- Escalate deeper technical questions to Sales Engineering when appropriate
Paid Digital & Campaign Follow-Up
- Follow up on leads generated from paid media campaigns
- Prioritize high-intent digital responses
- Provide feedback to marketing on lead quality and trends
Event Recruitment & Follow-Up
- Support pre-event meeting recruitment and post-event follow-up
- Schedule commercial meetings tied to webinars, field events, and conferences
- Track event-driven pipeline outcomes
Lead Routing & Assignment
- Assign inbound leads to the appropriate Commercial Account Executive based on territory and segmentation
- Ensure accurate routing and clean handoffs with complete context
- Maintain SLA adherence for inbound follow-up
CRM & Reporting
- Maintain strong CRM hygiene and data accuracy
- Track qualification outcomes (meeting held, disqualified, recycled, etc.)
- Provide insights on inbound conversion trends
Success Metrics
- Meetings held (not just scheduled)
- Meeting-to-Stage 1 opportunity conversion rate
- Speed-to-lead response time
- Live chat conversion rate
- AE acceptance rate of meetings
- Lead routing accuracy
- CRM data completeness
Your Skills and Experience:
- 1–3 years of experience in BDR/SDR, inbound sales, or demand qualification
- Experience in B2B technology (infrastructure, cloud, SaaS, or enterprise software preferred)
- Strong written and verbal communication skills
- Comfortable handling live chat and real-time prospect engagement
- Experience with CRM platforms (e.g., Salesforce) and marketing automation tools
- Ability to understand technical concepts at a high level
- Familiarity with cloud infrastructure, object storage, AI/ML, or data platforms
- Experience supporting enterprise or commercial sales motions
- Understanding of qualification methodologies (e.g., MEDDICC, BANT)
- Highly responsive and organized
- Strong business and technical curiosity
- Detail-oriented with strong CRM discipline
- Able to manage multiple inbound streams simultaneously
- Comfortable engaging both technical and business stakeholders
- Data-driven mindset focused on conversion improvement
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
