Commercial Content Manager- Gurugram, India

Key Accountabilities & Responsibilities% Time

• Researches, writes, and assembles proposal content. This includes cover letters, executive summaries, descriptions of a company’s qualifications and experience, work approach and methodology, team structures, staff member qualifications, and other proposal requirements specified in the bid solicitation.
• Works with subject matter experts to strategize, plan, create key win themes, and develop proposal sections.
• Stays on schedule and work with other sales and marketing professionals to ensure adequate review time.
• Develops minor graphics to support the key messaging and visual appeal of proposals.
• Maintains a record of proposals submitted.
• Obtains feedback on proposals submitted (won or lost) to identify improvement opportunities.
• Curates and maintains content required to enable AI proposal development capabilities with a focus on accuracy and ‘best quality’ standard answers for core content.

Influence And Decision-Making Authority

Operates within broad practices and procedures, with a degree of independence (provided within approved operating plans, objectives and content/risk policies). 

Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate and collaborate with a broad group of stakeholders. May conduct briefings with leaders within the job function. For example:

• Working with Industry and Service Line teams to determine best content
• Working with account and service teams to develop client specific proposals
• Working with marketing to enable campaign content development
• Working with technology teams on content management solutions including AI
• Capturing and sharing best practices and lessons learned within the Commercial Content team and with other core stakeholders.

Job Requirements & Capabilities

Qualifications:

Bachelor’s Degree preferred, or equivalent experience

Job specific capabilities/skills:

• 5-7 years in content management and proposal development, ideally in a consulting or professional services environment.  
• Demonstrated success in driving content development for complex consulting proposals.
• Strong understanding of client issues and ability to articulate value propositions internally and externally for assigned industry or service teams; experience of collaboration across service teams, industries and regions to address complex sales pursuit efforts
• In-depth knowledge of content management best practices
• Highly data-driven and able to leverage strong project-management and organizational skills to anticipate roadblocks and juggle competing priorities.
• An ability to operate at pace and with a high attention to detail
• Exceptional interpersonal communication skills, as well as a demonstrated ability to cultivate relationships and play a “connective” role in a global organization
• Familiarity with sales methodologies and pursuit best practices
• Familiarity with AI platforms preferred