Cloud Operations Lead

JOB PROFILE SUMMARY (PURPOSE OF THE REQUESTED JOB)*

• A Cloud Operations Engineer is responsible for driving and managing activities that support managing and maintaining cloud infrastructure, ensuring high availability, performance, and security.
• They also monitor, automate, and optimize cloud systems and services, collaborating with development and engineering teams.
• They respond to and resolve cloud-related incidents and requests, perform regular system maintenance and updates, and ensure compliance with
• security policies and standards.
• Additionally, they provide 24/7 support for cloud operations and
• troubleshoot any issues that arise.

DESCRIBE MAIN RESPONSIBILITIES *

• Manage and maintain cloud infrastructure to ensure high availability, performance, and security.
• Monitor cloud systems and services to ensure optimal performance.
• Respond to and resolve cloud-related incidents and service request per SLA.
• Implement and manage cloud automation tools to streamline operations and improve efficiency.
• Implement and manage monitoring systems and monitoring reporting.
• Monitor, report and manage cloud platform and shared services capacity.
• Collaborate with development and engineering teams to support cloud-based applications and services.
• Assist in the deployment, configuration, and management of cloud resources.
• Perform regular system maintenance, updates, backups and patching to keep cloud environments secure and up-to-date.
• Develop and maintain documentation for cloud operations processes and procedures.

 

 

 

MINIMUM EDUCATION (REQUIRED FOR THE JOB)*

Technical Diploma or a  Bachelor’s Degree (e.g. Computer Science, Mathematics,

Engineering) or equivalent technical qualification

Relevant Cloud Certification

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.