Heidrick & Struggles is the world’s foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services. For more than 70 years, we’ve delivered value for our clients by leveraging unrivaled expertise to help organizations discover and enable outstanding leaders and teams. Learn more at www.heidrick.com
Job Description:
We are seeking a detail-oriented and analytical Data Analytics Manager to oversee data-driven decision-making processes within our professional services firm. This role will be responsible for managing data pipelines, creating insightful reports, analysing business trends, responding to RFP questionnaires, and ensuring the continuous improvement of processes, systems, and contract templates. The ideal candidate will have strong technical expertise, business acumen, and the ability to translate data insights into strategic recommendations.
Accountabilities:
Pipeline Management: Maintain and optimize data pipelines entry to ensure seamless data flow across systems. In collaboration with BD and Partners & Principals, this role serves as the support for pipeline and data quality, including CRM data management, sales reporting and forecasting as requested.
Reporting & Visualization: Design and generate reports and dashboards to track key performance indicators and business trends.
Data Analysis: Conduct in-depth analyses to support business strategies, identify efficiencies, and uncover opportunities for growth.
RFP Support: Respond to Request for Proposal (RFP) questionnaires by compiling relevant data and crafting data-driven responses. Support implementation and manage knowledge bank of an AI platform to ensure consistency and streamlining our process across H&S.
Process & System Improvement: Continuously update and enhance internal data processes (within Salesforce and PowerBI and other relevant systems and workflows) to improve efficiency and accuracy.
Contract Template Management: Work with operations & contracts specialist to maintain and update commercial content in contract templates to ensure compliance and consistency.
Collaboration & Stakeholder Engagement: Work cross-functionally with internal teams, leadership, and external clients to provide data insights that drive decision-making. Coach and train relevant regional teams on data entry and revises input as needed to meet data standards
Data Governance & Quality Assurance: Ensure data accuracy, integrity, and security while adhering to best practices and industry regulations.
Role Expectations
Ensure timely and accurate data reporting to support business decisions.
Maintain high standards of data integrity and governance
Continuously improving data processes and workflows to enhance operational efficiency
Provide proactive insights and recommendations based on data analysis
Collaborate effectively with stakeholders to address data needs and support strategic initiatives
Stay updated on industry trends and advancements in data analytics tools and methodologies
Foster a data-driven culture within the organization through training and mentorship.
Qualification & Experience
5+ years of experience in data analytics, reporting, or business intelligence, preferably within a professional services firm.
Strong proficiency in data visualization tools (e.g., Power BI and Salesforce) and analytics platforms.
Familiarity with CRM and contract management systems.
Strong understanding of data governance, quality assurance, and best practices.
Excellent problem-solving, critical thinking, and project management skills.
Ability to communicate complex data insights in a clear and actionable manner.
Ability to multi-task, prioritize, and manage time effectively.
Resilient and determined to succeed.
Exceptional verbal communication and presentation skills.
Self-motivated, with high energy and an engaging level of enthusiasm. Persistent and resilient. Trained at objections management.
Ability to work individually and as part of a team.
High level of integrity and work ethic.
Strong computer skills, including Microsoft Office Suite.
Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
Heidrick & Struggles is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.
