Business Analyst
The Big Picture
Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.
Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide, and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.
Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Everything we do at Sysco LABS supports Sysco’s Purpose of “Connecting the world to share food and care for one another”, and our work directly impacts millions of food consumers in a trillion-dollar, global industry.
Responsibilities:
Liaising with the on-site product teams to develop product specifications
Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and product teams
Working closely with delivery/product heads and conducting R&D based on the strategic product roadmap and elaborating on requirements by comparing and analyzing competitor products and producing effective business solutions
Coordinating approval processes and clearly and confidently articulating user, business, and functional requirements to all concerned stakeholders including the management team, software engineering team, and quality assurance team
Proactively resolving open issues and working with the delivery teams to address key defects
Acting as the conduit between the product and delivery teams and ensuring high-level requirements are translated into the level of detail required
Effectively planning, managing, and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution
Managing functional test suites and coordinating in-house training and product demos
Requirements:
A Bachelor’s Degree in IT, Management, Economics, or Finance; a Master’s Degree will be an added advantage
2 - 3 years’ experience in a similar role
Background in finance and accounting is a must
Experience working with software models; mainly Agile, RUP, and waterfall models
Professional certifications such as CBAP/PMP/ACP will be an added advantage
The ability to interface with onsite staff and function as the single point of contact for requirements
A passion for innovative product design and the ability to foresee business trends
Excellent logical and analytical skills, with a strong eye for detail
Excellent communication skills, particularly in written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications
Curiosity and the ability to acquire domain and technical knowledge rapidly
Excellent interpersonal and negotiation skills
Should have strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality
Benefits:
US dollar-linked compensation
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Paid birthday leave
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Overseas travel opportunities and exposure to client environments
Hybrid work arrangement
Sysco LABS is an Equal Opportunity Employer
