Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
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Discovery, offering AI-driven search and merchandising
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Content, offering a headless CMS
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Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
What challenge awaits you?
As a Business Analyst in Bloomreach, you will be part of the Professional Services team and will work on value measurement and monitoring, analyzing global e-commerce trends across industries and providing insights to our customers and internal teams about the value Bloomreach provides.
You will work with a wide range of teams - Customer-facing Field teams, Product, Marketing, Engineering & Finance - to name a few.
You should be scrappy, hands-on, and passionate about data and the e-commerce industry in order to provide value for our customers. You will also uncover insights, which you will document and communicate within the organization to help improve our product and business processes. You will be working with some of the top e-retailers in the world, across a myriad of industries.
Your job will be to:
- Analyze customer website data from A/B tests and website trends to help show how much value Bloomreach is driving through its product(s) and features
- Collaborate with field teams to understand and use data to build a long term partnership with customers
- Contribute in the development of self-serve reports, as part of the new Business Intelligence muscle being built within the company
- Leverage data to identify industry benchmarks and provide actionable insights to BR customers
- Support Marketing/PR activities by identifying data trends that help BR cement its position as thought leader in the industry
- Utilize data to empower Finance and Pricing teams to identify and negotiate through renewals and growth opportunities
You should have the following experience and qualities:
- BA/BS in business, economics, sciences, arts, humanities, or engineering degree, with a quantitative background
- 2 years or more in an analytical/quantitative role or Business Intelligence (BI) role
- Proficient skills in using spreadsheets and SQL
- Ability to work as a team player and also demonstrate ownership in handling projects independently
- Excellent skills, both verbal and written, to communicate effectively with stakeholders
- Experience with Tableau, Google Analytics, Coremetrics, and Adobe SiteCatalyst (Omniture) is a strong plus
- Experience with data modeling and data warehousing concepts
- Exposure to A/B Testing or Multivariate Testing is a plus
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A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
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We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
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We believe in flexible working hours to accommodate your working style.
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We work remote-first with several Bloomreach Hubs available across three continents.
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We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
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The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
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We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
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Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
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Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
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The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
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Subscription to Calm - sleep and meditation app.*
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We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
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We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
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Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
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Everyone gets to participate in the company's success through the company performance bonus.*
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We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
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We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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