The B2C Game Launch Operations Specialist ensures game launch readiness by validating game releases for bugs and configuration issues, coordinating with internal teams, and managing documentation during high-volume launches.
We’re looking for a Part-Time B2C Game Launch Operations Specialist to support game launch readiness across High 5 Casino. This role focuses on validating all incoming game releases before launch, ensuring titles are stable, configured correctly, and aligned with our social-friendly platform standards.
You’ll work closely with content management, product, operations, and provider teams to ensure every game release is player-ready across mobile and web.
What you’ll do
- Validate all new game launches before release across High 5 Casino
- Test gameplay flows to catch obvious bugs, broken states, freezes, missing assets, or UI issues
- Verify correct play amount ladders, denomination values, and configuration settings
- Ensure all social-friendly terminology is implemented correctly across game UI, paytables, and feature messaging
- Confirm provider naming conventions, jackpot labels, bonus features, and side mechanics display properly
- Check mobile and desktop presentation for scaling, clipping, responsiveness, and readability
- Document launch blockers clearly and escalate issues to internal teams
- Maintain launch checklists and release trackers to support high-volume provider deliveries
- Help coordinate provider release batches and backlog clearing as needed.
What we’re looking for
- Experience in game testing, release validation, content operations, or digital product support
- Strong attention to detail and ability to work efficiently in a high-volume launch environment
- Comfort validating both web and mobile game experiences
- Ability to spot configuration issues related to play amounts, terminology, metadata, and UI presentation
- Experience working with checklists, spreadsheets, issue trackers, and launch documentation
- Strong written communication skills for issue reporting and escalation
- Ability to manage repetitive workflows while maintaining accuracy and speed
Nice to have
- Experience in social casino, iGaming, sweepstakes casino, or mobile gaming
- Familiarity with provider-based game integrations
- Experience using Jira, CMS tools, spreadsheets, or release trackers
- Understanding of game economy settings, play ladders, and bonus feature validation
- Experience supporting high-volume content launches or release backlogs
Working hours
To support collaboration with US teams operating in Eastern Time, this role should align to one of the following India-based schedules:
- Option 1: Strong EST overlap
6:30 PM – 11:30 PM IST
(9:00 AM – 2:00 PM ET) - Option 2: Earlier India schedule
4:00 PM – 9:00 PM IST
(6:30 AM – 11:30 AM ET)
What success looks like
- 40–60 game launches validated each week within release timelines
- Critical launch blockers caught before player exposure
- Accurate play amounts, terminology, and metadata across all launches
- Smooth provider batch processing and backlog reduction
- Strong collaboration with content, product, and operations teams during launch windows
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