Lead design and implementation of ServiceNow ITAM/ HAM/ SAM solutions, build integrations, configure platform components, perform integration testing, troubleshoot issues, ensure best practices, and collaborate with cross-functional teams for global delivery.
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Experience - 9+ years
- Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations
- Hands-on experience in designing and implementing ServiceNow integrations
- Experience in ServiceNow Asset Management processes and best practices
- Experience in other modules like ITOM or CSM along with ITIL knowledge
- ServiceNow SPM certification is mandatory
- Strong understanding of ITAM, HAM, SAM, and ITSM modules
- Ability to translate business requirements into technical solutions
- Experience in developing and implementing technical solutions and performing integration testing
- Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
- Strong problem-solving, communication, and stakeholder management skills
- Ability to work in a global delivery environment
RESPONSIBILITIES:
- Work with the ServiceNow team to implement ServiceNow solutions across global locations
- Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
- Design, develop, and implement ServiceNow integrations
- Understand business needs and align them with standardized processes and solution design
- Develop and implement technical solutions on the ServiceNow platform
- Perform component integration testing and ensure quality delivery
- Configure and customize ServiceNow applications based on business requirements
- Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
- Collaborate with cross-functional teams to ensure successful project delivery
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Ensure adherence to ServiceNow best practices and continuous improvement initiatives
- Participate in design reviews, code reviews, and provide technical recommendations
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Nagarro Gurugram, Haryana, IND Office
13, Sub. Major Laxmi Chand Rd, Maruti Udyog, Sector 18, Gurugram, Haryana, India, 122015
Nagarro Gurugram, Haryana, IND Office
13, Subedar Major Laxmi Chand Road, Udyog Vihar, Sector 18, Gurugram, India, 122015
Similar Jobs
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Designs and implements multi-cloud security controls, policy-as-code guardrails, IAM and network protections, container and Kubernetes security, vulnerability remediation, and incident response tooling. Partners with engineering, IT, compliance, and risk teams on audits and control validation. The role also mentors security engineers, supports root-cause analysis, improves response runbooks, and participates in on-call rotations.
Top Skills:
AWSAzureBashCi/CdContainer SecurityEdrGCPIamInfrastructure As CodeJavaScriptKubernetesNaclsOrganizations/ScpsPythonVpcVulnerability Scanning
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Supports cloud, application, infrastructure, container, and Kubernetes security engineering. Contributes to multi-cloud controls, IAM policies, policy-as-code guardrails, vulnerability triage, compliance evidence gathering, security automation, and secure AI system monitoring. The role also involves scripting, documentation, root-cause analysis, and collaboration with Engineering, IT, Compliance, and senior security engineers.
Top Skills:
AWSAzureBashCi/CdContainer SecurityFedrampGCPIamInfrastructure As CodeIso 27001JavaScriptKubernetesNetwork AclsOrganizations/ScpsPci-DssPolicy As CodePythonSecurity GroupsSoc 2VpcVulnerability Scanning
Information Technology
Design end-to-end digital product experiences through user research, interaction design, wireframing, prototyping, visual design, and design systems. Collaborate with product, engineering, and business stakeholders to create accessible, responsive web and mobile interfaces. Conduct usability testing, incorporate feedback and analytics, present design concepts, and support accurate implementation across multiple initiatives.
Top Skills:
A/B TestingAdobe Creative SuiteComponent LibrariesCSSDesign SystemsFigjamFigmaHTMLProduct AnalyticsWcag
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
